Indexing Error - Help!

I purchased the ISBE Revised Edition for L4. It installed fine for both L3 and L4.

When I did a basic search L4 showed that the index needed to be merged so I went ahead and did it.

It finished just fine on my desktop PC (WinXP Pro), but my laptop (Win7), which also showed that the index needed to be merged, started merging.

But after a few minutes a Win7 dialog comes up and tells me that indexing stopped, and asks me if I'd like to go on the internet to find a solution or shut Logos 4 down.

What do I need to do to fix this? Anyone?

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Comments

Dave Hooton

We need to see some logs.

Go to http://wiki.logos.com/Diagnostic_Logging and upload as per Uploading Logs

Victor Ulloa M.

Stein:

Try closing Logos and also the Logos Indexer. You can check you tray icons or do it using Windows Task Manager.

The open Logos using the right-click > Run As Administrator.

The indexer will start (be patient!) and, hopefully, ends after a succesful rebuild.

Good luck!

Victor.

Stein Dahl

https://community.logos.com/discussion/comment/85378#Comment_85378

Okay. I attached my Logos 4 log file to this one. I'll attach the Logos 4 Indexer Log to the next post (should see it directly below)

Kind of weird on the indexer log - seems to be trying to index my Libronix stuff, but I could be wrong about that.

Hope these help to determine the problem and find the fix. Thanks again.

Also - everything has been working perfectly on this laptop until this problem occurred yesterday.

Logos4.log

Stein Dahl

https://community.logos.com/discussion/comment/85527#Comment_85527

And here is the Logos 4 Indexer Log.

Logos4Indexer.log

Peter Venable

https://community.logos.com/discussion/comment/85571#Comment_85571

Your main index was corrupted in a way that prevented the merge from
succeeding, so you'll have to rebuild the entire index. Enter the
command "Rebuild index" in the command box.