Latest release of El Capitan is crashing 6.4 Update 3 and 6.5 Beta 1

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This post has 45 Replies | 7 Followers

Posts 14
Cliff Diamond | Forum Activity | Posted: Wed, Jul 8 2015 8:39 PM

Error message below.

/ removed copy-pasted error message /

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Jul 8 2015 10:49 PM

Cliff-

Please do not paste logs into the forums, for the following reasons:

  1. Reading logs is easier using software other than the web browser.
  2. Having logs pasted into the forum gives me carpal tunnel and makes having a conversation difficult. By the time I was able to scroll down to type this response, I had forgotten your name. I almost replied "hey bub." Stick out tongue
  3. You have pasted the wrong logs. See my signature line to learn how to enable and post logs. They should always be ATTACHED (using the paperclip icon) together in a zip file. If you follow the instructions in my sig line, it is very simple.

If you are able to do so, please edit this post (as well as the other one you posted tonight) and remove the log pasting. If you are unable to do so, a moderator may remove it for you.

OSX & iOS | Logs |  Install

Posts 87
Rino M. Dattilo | Forum Activity | Replied: Thu, Jul 9 2015 8:19 AM

Here is mine log. I actually reinstalled 6.04 to see if it would be different and of course I cannot launch the application to go back to 6.05 beta :)

I was actually not thinking that someone would respond since being a beta junky I know the risk, though this crash might deliver me.

Thanks alabama24. 

PS: Is there a full download of the new beta?

3823.LogosLogs.rinodattilo.20150709-081208.zip

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Jul 9 2015 8:52 AM

Rino M. Dattilo:
I was actually not thinking that someone would respond since being a beta junky I know the risk, though this crash might deliver me.

True, but the logs might be helpful to the developers anyway. Thanks for posting them. Yes Smile

Rino M. Dattilo:
PS: Is there a full download of the new beta?

Generally you can get a download link from the "Hey, here's a new beta" thread. See here: https://community.logos.com/forums/t/109932.aspx 

OSX & iOS | Logs |  Install

Posts 87
Rino M. Dattilo | Forum Activity | Replied: Thu, Jul 9 2015 1:53 PM

Well with Apple releasing the public beta today I hope this is not a slippery slope. :)

Also, I check that link and the get info still says it is a 6.4 build. I don't know if they don't change that in the beta. If there is a fix we will need a direct download as we cannot launch the application at all. 

Thanks again!

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Thu, Jul 9 2015 2:15 PM

Rino M. Dattilo:

Well with Apple releasing the public beta today I hope this is not a slippery slope. :)

Also, I check that link and the get info still says it is a 6.4 build. I don't know if they don't change that in the beta. If there is a fix we will need a direct download as we cannot launch the application at all. 

Thanks again!

Hi Rino,

Unfortunately this is an issue with El Capitan that Apple changed with the public beta (as in, it wasn't broken in the earlier developer previews) which broke a fundamental aspect Logos relies on. We have a developer looking into it, but it doesn't sound like it will be a quick fix.

It's worth noting, also, that we don't officially support beta operating systems. As such, I would caution Logos users against updating to El Capitan unless they have another machine they can use Logos with.

Sorry for the problems you've encountered, and that I don't have a solution for you. If you have a Time Machine backup of Yosemite, it may be best to restore to that point and avoid El Capitan for awhile. 

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 205
Jeffrey S. Robison | Forum Activity | Replied: Thu, Jul 9 2015 2:27 PM

No complaint on my part. Its Beta on a Beta, woot! Here is my log if that helps.

8228.LogosLogs.jeffreyrobison.20150709-142417.zip

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Thu, Jul 9 2015 2:34 PM

Jeffrey S. Robison:

No complaint on my part. Its Beta on a Beta, woot! Here is my log if that helps.

8228.LogosLogs.jeffreyrobison.20150709-142417.zip

Thanks, Jeffrey. I'll pass that along!

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 205
Jeffrey S. Robison | Forum Activity | Replied: Thu, Jul 9 2015 2:48 PM

Just out of curiosity, do you know what broke Logos with the beta 3 of El Capitan? Most of my logs looked like some lib files were at fault. I had crashes with beta 2 but could launch the app directly through terminal but not with an alias. After beta 3 update... just crashes. I do have a non testing machine so I am just asking in case there is something I might want to try to break on my testing machine in regard to the mono system libraries. 

Posts 205
Jeffrey S. Robison | Forum Activity | Replied: Thu, Jul 9 2015 2:50 PM

Apple's beta site has the following message that might give some hope to those who do not use a second machine...

https://beta.apple.com/sp/betaprogram/guide

Known Issue in Public Beta 1

Some 32-bit apps may quit unexpectedly. Affected apps include Scrivener, MacSOUP, Torch, Cisco Jabber, iBiz and others. An OS X Software Update that resolves this issue will be available soon.
Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Thu, Jul 9 2015 2:51 PM

Jeffrey S. Robison:

Just out of curiosity, do you know what broke Logos with the beta 3 of El Capitan? Most of my logs looked like some lib files were at fault. I had crashes with beta 2 but could launch the app directly through terminal but not with an alias. After beta 3 update... just crashes. I do have a non testing machine so I am just asking in case there is something I might want to try to break on my testing machine in regard to the mono system libraries. 

I don't know the specifics, as I'm not a developer, but I know there was some aspect of Mono that was changed/removed in beta 3. Unfortunately that's all i know at this point. Sad

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 87
Rino M. Dattilo | Forum Activity | Replied: Thu, Jul 9 2015 7:27 PM

Dylan,

Like I said earlier in my post I totally understand beta, done it for a long time. My hope was just to help out with logs and see if others were having the same issues so that it was confirmed. Thanks for the reply.

Posts 205
Jeffrey S. Robison | Forum Activity | Replied: Fri, Jul 10 2015 4:19 PM

Apple pushed out the 32bit app supplemental update and 6.5b1 still crashes on start. Here are my logs.

1460.LogosLogs.jeffreyrobison.20150710-161603.zip

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Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Jul 10 2015 4:36 PM

Jeffrey S. Robison:
Apple pushed out the 32bit app supplemental update

Logos is 64-bit on Mac

Dave
===

Windows 10 & Android 8

Posts 205
Jeffrey S. Robison | Forum Activity | Replied: Fri, Jul 10 2015 6:24 PM

Dave Hooton:

Logos is 64-bit on Mac

Yes, I know that. I did not know if the 64bit mono libs would be dependent on 32bit libs or what Apple changed. I am beta testing and just trying provide  logs for Faithlife Devs. The El Capitan beta 3 broke or removed something. Sys lib dependencies can be an issue.

Posts 205
Jeffrey S. Robison | Forum Activity | Replied: Fri, Jul 10 2015 6:24 PM

Dave Hooton:

Logos is 64-bit on Mac

Yes, I know that. I did not know if the 64bit mono libs would be dependent on 32bit libs or what Apple changed. I am beta testing and just trying provide  logs for Faithlife Devs. The El Capitan beta 3 broke or removed something. Sys lib dependencies can be an issue.

Posts 61
Jason Brueckner | Forum Activity | Replied: Sun, Jul 12 2015 1:18 PM

A friend (Kevin Purcell) mentioned that El Capitan (beta) and his Logos 6 (beta). He wrote me, saying "Haven't had any issue with there latest logos beta and El Capitan on my Macs"

Have you seen any success yet with these two playing nicely together?

Thanks everyone!

UPDATE: Apologies. I spoke too soon. I just rec'd this:

Logos seems to work with the first developer preview but not with the public beta.

Posts 508
Bob Deacon | Forum Activity | Replied: Mon, Jul 13 2015 2:51 PM

Is there any word on a fix? L6 B2 didn't fix it and the supplemental El Capitan certainly didn't fix it. Just wondering.

Bob Deacon

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MacBook Air (2017) Catalina

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JT (alabama24) | Forum Activity | Replied: Mon, Jul 13 2015 7:00 PM

From macnn.com news (emphasis mine)

Macnn:

09:40 Apple released public betas of OS X 10.11 El Capitan and iOS 9, both of which are still very buggy but do offer a sneak peak at some of the new features. El Capitan and iOS 9 both seem faster to us, but that may be in part because there are a lot of apps -- and we mean a lot of apps -- that crash or freeze or otherwise don't work right, saving enormous amounts of time. One serious problem with 32-bit apps has since been patched, but there are still a lot of problems. Heed the warnings about beta software people, and put these on a spare machine unless you like pain, frustration, and lost data. We'd say these are only for the people who are serious about testing and reporting. 



Read more: http://www.macnn.com/articles/15/07/13/flash.microsoft.office.apple.watch.deprivation.tales.of.woe.129492/#ixzz3fpJUyyEv

OSX & iOS | Logs |  Install

Posts 508
Bob Deacon | Forum Activity | Replied: Thu, Jul 16 2015 6:11 AM

One final question regarding this issue, will the fix come from Apple or Logos? I have resorted to using Logos 6 on Windows 7 utilizing Vmware. It works but would obviously rather use OSX.

Bob

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

Surface Pro 6

MacBook Air (2017) Catalina

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

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