Problems since Windows 10 install

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Posts 33
Jimmy Smith | Forum Activity | Posted: Fri, Aug 28 2015 5:43 AM

I have been for two days trying to get Logos 6 to download a book I purchased.  All my other devices have picked it up and put it into the library except for my home computer running Windows 10.  I have restarted the program and the computer several times to no avail.  Anyone have any ideas?

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Graham Criddle | Forum Activity | Replied: Fri, Aug 28 2015 6:13 AM

If you type "update now" in the command box what response do you get?

Please enable diagnostic logging as per and post logs after starting Logos, typing "update now" (and wait for it to complete its checks) and then closing Logos

Posts 33
Jimmy Smith | Forum Activity | Replied: Tue, Sep 15 2015 8:52 PM

I have had two books ready to download for 2 weeks and they still will not come in.  I have done everything I can think of.

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Dave Hooton | Forum Activity | Replied: Wed, Sep 16 2015 6:51 PM

You can provide logs as requested by Graham, above or you can contact Tech Support


Windows 10 & Android 8

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