Online manuscripts dataset not showing any result

Page 1 of 3 (42 items) 1 2 3 Next >
This post has 41 Replies | 3 Followers

Posts 32
Timothée Minard | Forum Activity | Posted: Fri, Sep 18 2015 6:44 AM

Since at least 2 weeks, online manuscripts service is not working anymore on my computer : I am getting "no results" for any NT text. Am I the only one?

Thank you for your help!

Posts 21926
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Sep 18 2015 6:56 AM

Timothée Minard:
Since at least 2 weeks, online manuscripts service is not working anymore on my computer : I am getting "no results" for any NT text. Am I the only one?

It's working for me

Can you provide any more details?

Posts 32
Timothée Minard | Forum Activity | Replied: Fri, Sep 18 2015 7:32 AM

Here is what I get :

I have the Logos 6 Biblical Languages pack. My Internet connexion is good (and I have set the "use internet" on "YES" in the program settings). 

Posts 27683
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Sep 18 2015 8:03 AM

Timothée Minard:
I have the Logos 6 Biblical Languages pack.

I am unfamiliar with that one, but assume it is "less" than "gold." Right? 

From the website:

Please note: This product does not contain the Online Manuscripts feature from Logos 6. To get the complete Textual Variants tooling for your software, you’ll need to upgrade to Logos 6 Gold or higher.

If you had subscribed to Logos Cloud and stopped subscribing, that would explain why you no longer have access. 

OSX & iOS | Logs |  Install

Posts 21926
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Sep 18 2015 8:31 AM

alabama24:

From the website:

Please note: This product does not contain the Online Manuscripts feature from Logos 6. To get the complete Textual Variants tooling for your software, you’ll need to upgrade to Logos 6 Gold or higher.

Alabama - which page are you referring to here

Biblical Languages does include the Online Manuscripts dataset (https://www.logos.com/product/43566/biblical-languages) which should provide what is needed here

Posts 21926
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Sep 18 2015 8:33 AM

Timothée Minard:
Here is what I get :

Can you access the Institute for New Testament Textual Research website at http://ntvmr.uni-muenster.de/about ?

Posts 32
Timothée Minard | Forum Activity | Replied: Fri, Sep 18 2015 8:33 AM

Thank you for your answers

Biblical Languages is a special Academic pack which is cheaper than Gold, have less commentaries than Gold but more Greek and Hewbrew tools than Gold. Online Manuscripts dataset is included. https://www.logos.com/product/43566/biblical-languages  

I had suscribed to Logos Cloud then stopped, but I used this tool before Logos Cloud. (I can even prove it with a video I made on november 2014 : https://www.youtube.com/watch?v=rrxszFE3vwE [form 3'30] Smile)

Posts 32
Timothée Minard | Forum Activity | Replied: Fri, Sep 18 2015 8:38 AM

Graham : Yes, I can access to this website.

Posts 1289
LogosEmployee
Rick Brannan (Faithlife) | Forum Activity | Replied: Fri, Sep 18 2015 9:41 AM

Thanks for the report, we're looking in to this.

Rick Brannan
Data Wrangler, Faithlife
My books in print

Posts 32
Timothée Minard | Forum Activity | Replied: Tue, Sep 22 2015 10:33 AM

My issue has been fixed with the last update: the dataset is now working properly. Thank you for your help!

(Here is the proof with a video published today [in French] : https://www.youtube.com/watch?v=8tXGbBMdrds )

Posts 2201
Forum MVP
John Fidel | Forum Activity | Replied: Mon, Oct 19 2015 8:40 AM

This appears to be broken again. L 6.6 SR2 Mac.

Posts 32
Timothée Minard | Forum Activity | Replied: Mon, Oct 19 2015 8:51 AM

Broken again for me also. L 6.6 SR2 Windows 10

Posts 1289
LogosEmployee
Rick Brannan (Faithlife) | Forum Activity | Replied: Mon, Oct 19 2015 8:57 AM

Hi John.

I reported this after seeing your initial post this morning.

Rick Brannan
Data Wrangler, Faithlife
My books in print

Posts 1564
John Kight | Forum Activity | Replied: Wed, Nov 4 2015 8:48 PM

Mine is broken now as well. Is the a reoccurring issue?

For book reviews and more visit sojotheo.com 

Posts 1564
John Kight | Forum Activity | Replied: Thu, Nov 5 2015 5:54 PM

Is this still an issue? I still do not show any results...Sad

For book reviews and more visit sojotheo.com 

Posts 1564
John Kight | Forum Activity | Replied: Fri, Nov 6 2015 7:24 AM

Rick? Gabe? Phil? Anyone?

For book reviews and more visit sojotheo.com 

Posts 1289
LogosEmployee
Rick Brannan (Faithlife) | Forum Activity | Replied: Fri, Nov 6 2015 8:57 AM

There have been random issues with web services and access. We have a developer aware of the situation who has been proactive in trying to resolve why this happens. But it is somewhat random and non-reproducible, at least in house.

So yes, we're aware and trying to make our interaction with the INTF web service and the delivery of those results to users more reliable.

Rick Brannan
Data Wrangler, Faithlife
My books in print

Posts 1564
John Kight | Forum Activity | Replied: Fri, Nov 6 2015 10:59 AM

Thanks Rick! I look forward to the resolution. Please, Keep me posted.

For book reviews and more visit sojotheo.com 

Posts 11
Nathanial Simmons | Forum Activity | Replied: Fri, Nov 20 2015 10:12 PM

Is there any known fix? Like, restarting the program or something, I rather badly need access to this tool.

Thanks,

Nathan

Posts 846
Eric Weiss | Forum Activity | Replied: Mon, Nov 23 2015 7:43 PM

I don't get any results for Online Manuscripts. I created an account at Institute for NT Textual Research, but I still don't get any results. Does this mean the problem hasn't been fixed? I just learned about this feature, so I don't know if I could get results in the past.

Optimistically Egalitarian (Galatians 3:28)

Page 1 of 3 (42 items) 1 2 3 Next > | RSS