Thank you for birthday gift

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Posts 58
Richard Milbrandt | Forum Activity | Posted: Tue, Oct 13 2015 8:06 AM

Thank you Faithlife/Logos for the $20 birthday coupon.  I used the birthday coupon to get the New American Commentary on 1 Corinthians.  I also appreciate the free books of the month.

Richard Milbrandt

Posts 166
Anthony | Forum Activity | Replied: Tue, Oct 13 2015 12:58 PM

Cake

Happy Birthday! Something to look forward to each year. ^_^

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Mark Smith | Forum Activity | Replied: Tue, Oct 13 2015 2:45 PM

Richard Milbrandt:
I used the birthday coupon to get the New American Commentary on 1 Corinthian

Good use. Happy Birthday.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 2058
GaoLu | Forum Activity | Replied: Tue, Oct 13 2015 5:34 PM

My birthday just passed and not a peep Crying

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GaoLu | Forum Activity | Replied: Wed, Oct 14 2015 5:08 PM

How long after your birthday did you get notified?

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 14 2015 5:27 PM

Are you signed up for the right emails? Did you set your birthday on your account? Did you check your spam filter? I believe the email is sent out at the beginning of the month for everyone 

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 14 2015 5:35 PM

(You must be subscribed to "personalized offers")

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GaoLu | Forum Activity | Replied: Wed, Oct 14 2015 6:43 PM

Affirmative to all the above.  I got it last year.

[Edit]  Oops.  I removed some private data including my birthday from my profile a few weeks back.  That may be the problem.  Being a faithful customer and all,  I hope it's not too late now! Smile

Posts 555
John Kaess | Forum Activity | Replied: Wed, Oct 14 2015 7:42 PM

alabama24:

Are you signed up for the right emails? Did you set your birthday on your account? Did you check your spam filter? I believe the email is sent out at the beginning of the month for everyone 

Yes, Yes, and Yes. My birthday is in October, no gift,

John

Posts 3048
SineNomine | Forum Activity | Replied: Thu, Oct 15 2015 5:15 AM

John Kaess:
Yes, Yes, and Yes. My birthday is in October, no gift,

When you set your birthday, did you include the year, or just the month/day?

Posts 555
John Kaess | Forum Activity | Replied: Thu, Oct 15 2015 2:19 PM

Just the month day.

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Mark Smith | Forum Activity | Replied: Thu, Oct 15 2015 2:29 PM

Perhaps something occurred in the changeover when our profiles were moved the the Faithlife site. I did not get a birthday gift this year and noticed today that I did not have an email associated with my profile anymore (my birthday is there). This is conjecture, but perhaps FL uses that email for contact for the gift which would explain why I didn't get one. I do get lots of other emails from FL, so perhaps the missing email on my profile page means nothing.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 555
John Kaess | Forum Activity | Replied: Thu, Oct 15 2015 3:08 PM

I have my email in my faithlife profile as well as my birthday (without year) and i subscribe to the personalized offers emails and I've checked my spam filter. No birthday gift.

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Mark Smith | Forum Activity | Replied: Thu, Oct 15 2015 3:34 PM

John Kaess:
I have my email in my faithlife profile as well as my birthday

That's not it, then. I hope someone from FL will offer some help.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Graham Criddle | Forum Activity | Replied: Thu, Oct 15 2015 3:59 PM

John Kaess:

Just the month day.

I believe you need the year as well - https://community.logos.com/forums/p/115477/766158.aspx#766158

Posts 2058
GaoLu | Forum Activity | Replied: Thu, Oct 15 2015 5:00 PM

Mark Smith:

John Kaess:
I have my email in my faithlife profile as well as my birthday

That's not it, then. I hope someone from FL will offer some help.

Posts 2058
GaoLu | Forum Activity | Replied: Fri, Oct 16 2015 4:55 PM

No response.

Guess I don't get it this year.  Bad monkey, no banana.

Maybe Christmas deals will make up for it? 

Posts 3048
SineNomine | Forum Activity | Replied: Fri, Oct 16 2015 8:12 PM

Graham Criddle:

John Kaess:

Just the month day.

I believe you need the year as well - https://community.logos.com/forums/p/115477/766158.aspx#766158

I can confirm this, which is for legal reasons.

Posts 2058
GaoLu | Forum Activity | Replied: Sat, Oct 17 2015 5:06 PM

I may be speaking into the ether, but who knows for sure why the gift didn't come this year. What can be done differently to increase the odds next year?  Guess and wait?

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Graham Criddle | Forum Activity | Replied: Sat, Oct 17 2015 10:53 PM

Gao Lu:
I may be speaking into the ether, but who knows for sure why the gift didn't come this year. What can be done differently to increase the odds next year?

You did say you removed your birthday information from your profile. Have you restored it?

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