CRASH - New Blank Presentation

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This post has 5 Replies | 3 Followers

Posts 71
tczinder | Forum Activity | Posted: Tue, Oct 20 2015 11:37 AM

I'm experiencing a crash every time I try to create a new presentation or open a different presentation. I've attached the log file.

Posts 71

Here's apple's crash log too.

Posts 817
LogosEmployee
Jordan Sjodin | Forum Activity | Replied: Tue, Oct 20 2015 11:45 AM

Thanks for the log. We are looking at this right now.

Jordan Sjodin

Mac | iOS | Android | Windows | Web Developer 

Posts 97
Jeff Loven | Forum Activity | Replied: Tue, Oct 20 2015 1:28 PM

I am experiencing the exact issues on my system as well. I have attached the Apple log file.

7041.Apple Crash Log - Proclaim .pdf

Where do I find the Proclaim log file?

Thanks!

Posts 294
LogosEmployee
Glenn Gervais (Faithlife) | Forum Activity | Replied: Tue, Oct 20 2015 2:45 PM

Thanks Jeff & TC -

Your logs are ver similar and I think I've found a solution (think, because I was unable to reproduce myself)

We are testing the new build and will release this fix in an hour or so.

Thanks again for your patience and help in tracking this down.

Posts 71
tczinder | Forum Activity | Replied: Wed, Oct 21 2015 5:05 AM

Works wonderfully this morning, just in time for our school chapel service at 8:30 am! Thank you so much!

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