Start Next Now Question

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This post has 32 Replies | 5 Followers

Posts 201
David J. Wilson | Forum Activity | Replied: Wed, Oct 21 2015 1:35 PM

We are a LOT closer here in Canada so I was wondering why shipping was quoted at $140.69 ?

Posts 956
JohnB | Forum Activity | Replied: Wed, Oct 21 2015 2:17 PM

Probably as simple as someone pressing the wrong key when FL were feeding information into the software. Done it myself before now. More than once!!

Posts 8848
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Bruce Dunning | Forum Activity | Replied: Wed, Oct 21 2015 2:25 PM

David J. Wilson:

We are a LOT closer here in Canada so I was wondering why shipping was quoted at $140.69 ?

I live in Canada too and my shipping is only $81.33. Wow, did I just say "only". Tongue Tied

Using adventure and community to challenge young people to continually say "yes" to God

Posts 614
Stephen Steele | Forum Activity | Replied: Wed, Oct 21 2015 3:12 PM

The blog post says the book is now available on audible. Can anyone find it there?

Posts 5
Richard Root | Forum Activity | Replied: Wed, Oct 21 2015 5:50 PM

I'm in Canada as well. The website must be the costs for 1-2 day courier delivery.

I can get the book for $9.99 through Amazon with $7.48 shipping. I'd love to support Faithlife with this purchase, but I'm afraid that $86 is a little too much for a 120 page book (though I'm sure it's great)

Wink

Posts 1751
Nathan Parker | Forum Activity | Replied: Wed, Oct 21 2015 5:56 PM

Looks like an error somewhere. I'm in Arkansas pretty far away from Faithlife HQ, and my shipping was about $4 or $5 dollars. Plus they're mailing me out a second one free of charge to boot.

Unless now that I've asked for the second free one, your shipping costs went up to cover it, so it's my fault. ;-)

Nathan Parker

Visit my blog at http://focusingonthemarkministries.com

Posts 407
Ray from Faithlife | Forum Activity | Replied: Thu, Oct 22 2015 9:03 AM

Jim Snowden:
$48 is still a very high shipping cost for a $10 book.

I did some testing this morning, and domestic shipping is working correctly but international shipping on both startnextnow.com and logos.com was only offering me fast/expensive options (Priority Mail for London, England and UPS Worldwide Expedited for Vancouver, BC). 

My knowledge of international shipping is admittedly a little thin, so I'm going to poke around today and find out if those are really the only options available to us, or if something is turned off, or broken. 

RD3

Logos Marketing | ray.deck@logos.com

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Bruce Dunning | Forum Activity | Replied: Thu, Oct 22 2015 9:11 AM

Ray from Faithlife:
My knowledge of international shipping is admittedly a little thin, so I'm going to poke around today and find out if those are really the only options available to us, or if something is turned off, or broken. 

Thanks Ray. I have postponed submitting my order while I waited to see the result of this. There must be less expensive options to ship internationally. I would love a print copy of the book too but if it is too much money for shipping I will just choose the digital option.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 201
David J. Wilson | Forum Activity | Replied: Thu, Oct 22 2015 2:01 PM

Thanks Ray:

Regular USPS takes a few extra days to Canada but usually at a reasonable rate: courier services such as UPS can often add a brokerage fee at this end  in addition to the expedited service fee at your end.

DaveJ

Posts 145
Darcy S. Van Horn | Forum Activity | Replied: Fri, Oct 23 2015 2:48 PM

Ray from Faithlife:

The digital edition lives at startnextnow.com/read. It also includes links for the audiobook, .epub & .mobi downloads. (Also the vyrso/logos edition is linked with audio too.)

Hope you enjoy it!

When I click on the link, there's a dialog saying: Read Start Next Now wants permission to use your Faithlife / Logos account.  But when I try to log in it doesn't accept my login, it just returns to the same page with the login fields blank.  As a result I'm not able to get to the page with the download for the Kindle version of Start Next Now.  I've already got the Logos version on my computer, but it doesn't have a 'Send to Kindle' feature.  Any ideas?  I would prefer to read it on my Kindle.  Thanks.

Darcy

Posts 407
Ray from Faithlife | Forum Activity | Replied: Fri, Oct 23 2015 3:12 PM

Darcy S. Van Horn:
When I click on the link, there's a dialog saying: Read Start Next Now wants permission to use your Faithlife / Logos account.  But when I try to log in it doesn't accept my login, it just returns to the same page with the login fields blank.

Hm. That's odd. I'll look into it.

Darcy S. Van Horn:
it doesn't have a 'Send to Kindle' feature

It should. I'll run this one down too.

RD3

Logos Marketing | ray.deck@logos.com

Posts 19
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Justin | Forum Activity | Replied: Fri, Oct 23 2015 5:19 PM

Stephen Steele:

The blog post says the book is now available on audible. Can anyone find it there?

It is currently in Audible/Amazon's review queue. It should show up any day now (and no later than next Thursday 10/29, assuming there are no issues). Apologies for the delay.

You can also get the audio files now if you purchase through startnextnow.com. If you do, it will be available to download at startnextnow.com/read.

Posts 60
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Aaron Dutton (Faithlife) | Forum Activity | Replied: Fri, Oct 23 2015 5:20 PM

We are working on this issue.  It seems there were some newly introduced USPS rates that we weren't handling correctly.  That caused all the USPS rates to be hidden for international orders.  

After we ship the fix for that problem, I think the rates will still be very high.  I'm going to talk with our shipping department early next week to see if we can support a more inclusive list of options.

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