Crash every time I delete a Passage List

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MJ. Smith | Forum Activity | Posted: Fri, Oct 23 2015 4:58 PM

Every time I try to delete a Passage list ... any passage list ... the system crashes.

7416.Oct 23 2015.zip

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Fred Chapman | Forum Activity | Replied: Sun, Oct 25 2015 4:52 AM

I can duplicate that crash.

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Graham Criddle | Forum Activity | Replied: Sun, Oct 25 2015 6:18 AM

Fredc:

I can duplicate that crash.

Interesting - I've just tried it and it didn't crash

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Fred Chapman | Forum Activity | Replied: Sun, Oct 25 2015 7:49 AM

Graham Criddle:

Fredc:

I can duplicate that crash.

Interesting - I've just tried it and it didn't crash

Did you test it on Mac or PC. I am running Win 10. I'm not sure what MJ is running

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Graham Criddle | Forum Activity | Replied: Sun, Oct 25 2015 11:05 AM

Im on Windows 8.1. Last I heard MJ was running Windows, but not sure what version 

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MJ. Smith | Forum Activity | Replied: Sun, Oct 25 2015 1:32 PM

Windows 10

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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NB.Mick | Forum Activity | Replied: Sun, Oct 25 2015 1:47 PM

MJ. Smith:

Windows 10

seems the plot thickens... I can't replicate on Win 7 either.

Running Logos 8 latest beta version on Win 10

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Don Awalt | Forum Activity | Replied: Sun, Oct 25 2015 3:35 PM

For what it's worth I am on Windows 10 Pro x64 and I cannot replicate it. The logs from MJ may show the problem though, hopefully.

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Dave Hooton | Forum Activity | Replied: Sun, Oct 25 2015 3:38 PM

I duly crashed Logos on Windows 10, so its not just Verbum!

5773.LogosCrash.txt

Dave
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Windows 10 & Android 8

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Steve Workman | Forum Activity | Replied: Mon, Oct 26 2015 2:04 PM

Thank you for reporting this crash.  We have an open case to resolve it.  

To work around this crash, delete a passage list with a resource open. 

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Jonathan Haas | Forum Activity | Replied: Mon, Oct 26 2015 2:17 PM

Hey guys,

This has been fixed internally and will go out in an upcoming release.

If you're curious as to what was happening, we used to hold on to the Passage List metadata throughout the lifetime of the application, and so when one was deleted, we could delete it from our handler. We now only hold onto the metadata if there is a resource open that might need access to it. The crash was happening when we were trying to remove the metadata from our handler when it didn't have a "hold" on it in the first place. That is why the application would crash if you tried to delete a Passage List with no resource open, and would not crash if you deleted a Passage List if you did have a resource open.

-Jonathan

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Dave Hooton | Forum Activity | Replied: Mon, Oct 26 2015 3:03 PM

Jonathan Haas:
We now only hold onto the metadata if there is a resource open that might need access to it.

Jonathan Haas:
That is why the application would crash if you tried to delete a Passage List with no resource open, and would not crash if you deleted a Passage List if you did have a resource open.

That is somewhat confusing as I had a few resources "open" in my layout. What do you mean by "might need access to it"?

Dave
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Windows 10 & Android 8

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Jonathan Haas | Forum Activity | Replied: Mon, Oct 26 2015 4:38 PM

Dave Hooton:

What do you mean by "might need access to it"?

Any resource that could have the visual filter applied (i.e. any resource that you could create a Passage List from)

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Dave Hooton | Forum Activity | Replied: Mon, Oct 26 2015 7:19 PM

Jonathan Haas:
Any resource that could have the visual filter applied (i.e. any resource that you could create a Passage List from)

The Passage List VF is too new for me to associate PL's with resources, so i think the understand the first part but NOT the part in parentheses!

I just successfully deleted Passage Lists that were in a resource's VF; both ticked and unticked - including the one I recovered after it caused the crash yesterday!!

Dave
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Windows 10 & Android 8

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Steve Workman | Forum Activity | Replied: Tue, Oct 27 2015 10:54 AM

MJ. Smith:

Every time I try to delete a Passage list ... any passage list ... the system crashes.

This issue has been resolved in 6.7 RC 1 (6.7.0.0033).

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