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Posts 1751
Nathan Parker | Forum Activity | Posted: Wed, Nov 4 2015 12:14 PM

I converted my Logos Now subscription from Monthly to Annual billing. However, both are now showing active on my subscriptions page. Can someone look into this and ensure I'm not being double-billed for this?

Thanks!

Nathan Parker

Visit my blog at http://focusingonthemarkministries.com

Posts 249
LogosEmployee
Jacob Cerone | Forum Activity | Replied: Wed, Nov 4 2015 12:33 PM

Nathan,

We're happy to hear you've switched to an Annual Subscription. Our customer service department will be able to help you out with this. You can contact them at 800-875-6467 or customerservice@faithlife.com.

Posts 1751
Nathan Parker | Forum Activity | Replied: Wed, Nov 4 2015 6:17 PM

Sounds good. Will do. Thanks! 

Nathan Parker

Visit my blog at http://focusingonthemarkministries.com

Posts 322
Ralph Mauch | Forum Activity | Replied: Wed, Nov 4 2015 7:10 PM

Nathan Parker:

both are now showing active on my subscriptions page.

I have both also, one will drop off Nov 13,2015, and the annual will remain... that way you don't lose any service.

Blessings

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