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Posts 2
Bill Painter | Forum Activity | Posted: Wed, Nov 11 2015 9:06 AM

Hi,

It did work when first downloaded, but even then, it only refreshed after being waken from sleep mode. But, for a couple weeks now, it is not refreshing at all. If I open the app and set it as lockscreen again, it will change, but the next day it doesn’t refresh.

Using the full version of Windows 10 on an Acer W700 tablet (similar to Microsoft Surface Pro)

Has anyone else found this problem.

PS: I did contact Logos, but they said Bible Screen isn't supported, and that I should ask on here.

Thanks,

              Bill

Posts 60
LogosEmployee
Ed Ball (Faithlife) | Forum Activity | Replied: Wed, Nov 11 2015 11:07 AM

Bill, I'm sorry to hear that your lock screen image isn't being updated automatically. That's my favorite feature!

Unfortunately I'm not sure how to fix it, but I can try to guess at what might help.

Under Windows 10 Settings > Personalization > Lock Screen, can you make sure that Bible Screen is listed under "quick status" apps? If it is there, maybe removing it and adding it back could help?

Another thing worth trying would be to uninstall and reinstall the Bible Screen app.

One final thing you could do would be to run Bible Screen, click Settings (top-left corner if Bible Screen is in a window) > Support > Share Log Files and send them to logosbugs@logos.com. If you do that, please mention my name in the email and reply here to let me know that you sent them.

- Ed

Posts 1206
Ward Walker | Forum Activity | Replied: Sun, Nov 29 2015 6:09 AM

I've had the same problem where the verse doesn't update since moving to Win10.  I'm hopeful I found the reason--a box in Bible Screen Trusted Win App // Settings wasn't checked:

Posts 2
Bill Painter | Forum Activity | Replied: Sun, Nov 29 2015 8:40 AM

thanks Both,

Working pretty good now.

All the best,

                Bill

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