Faithlife Notifications Stuck on Home Page

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This post has 3 Replies | 3 Followers

Posts 15
Thomas Wenck | Forum Activity | Posted: Wed, Nov 25 2015 6:29 AM

For a few weeks I have had Faithlife Notifications from Matt Chandler (who I have never heard of) stuck at the top of my home page.  Nothing I do in Logos 6 or in my Faith life account will remove these notifications.

Please help, as I do not want to read these every day for the rest of my life.

Faithlife Notifications

Posts 1137
Sean | Forum Activity | Replied: Wed, Nov 25 2015 8:57 AM

Ditto.

Posts 80
LogosEmployee
Jim Straatman | Forum Activity | Replied: Wed, Nov 25 2015 10:08 AM

Thank you for the feedback. We've got an invitation reminder system that needs some tuning. Faithlife sends 3 reminders that look identical to the original invitation. We're updating the system to indicate that the follow up invitations are reminders. We'll also reduce the number of reminders from 3 to 2, as well as, adding a notification preference that allows you to disable invitation reminders.

Posts 2764
Erwin Stull, Sr. | Forum Activity | Replied: Wed, Nov 25 2015 10:50 AM

The way that I clear the notifications (and it works) is to click the "more" link, which will open your Faithlife page, then I wait a moment and log out of the Faithlife page. Close Logo, then reopen. The notifications should be gone until new ones are posted.

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