Lemmas dataset shows up as not owned

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JC54 | Forum Activity | Posted: Wed, Dec 9 2015 8:09 AM

I own a gold package with all Logos Datasets, but the lemmas dataset stills shows up as lcoked. It both stills appars in the shop and when I look at other BP they also say I do not have this dataset....

Posts 30
Flav | Forum Activity | Replied: Wed, Dec 9 2015 8:20 AM

I'm having the same issue

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Dave Hooton | Forum Activity | Replied: Wed, Dec 9 2015 12:09 PM

Joren Menkveld:
I own a gold package with all Logos Datasets, but the lemmas dataset stills shows up as lcoked.

How, where does it appear as locked? e.g. in Logos 6.  Does it appear in About Logos... under Morph Search

When you are in Morph Search do you get lemma suggestions e.g. when you type g:agape?

Dave
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Windows 11 & Android 8

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NB.Mick | Forum Activity | Replied: Wed, Dec 9 2015 12:16 PM

Dave Hooton:
How, where does it appear as locked?

on the product pages for base packages. For me e.g.

 

but also in the Lutheran Silver I own (thus it gives no "new to you" - and also no "buy for 0.00" or such):

Running Logos 9 latest (beta) version on Win 10

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Dave Hooton | Forum Activity | Replied: Wed, Dec 9 2015 12:24 PM

NB.Mick:

Dave Hooton:
How, where does it appear as locked?

on the product pages for base packages. For me e.g.

Do you still get lemma suggestions in Logos 6?

Dave
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NB.Mick | Forum Activity | Replied: Wed, Dec 9 2015 12:28 PM

Dave Hooton:

Do you still get lemma suggestions in Logos 6?

yes, if you mean like here in BWS

edit: and I have the same version of DB:Lemmas as you

the question is, is there a new dataset, or a bug in the website. Btw I note that this new "Lemma Lists Dataset" seems sometimes to be called "Lemma Dataset", and doesn't show up on Verbum Master. 

Running Logos 9 latest (beta) version on Win 10

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Dave Hooton | Forum Activity | Replied: Wed, Dec 9 2015 12:49 PM

NB.Mick:
the question is, is there a new dataset, or a bug in the website.

I'm trying to clarify the scope of the issue as the message could appear in Logos 6.

Dave
===

Windows 11 & Android 8

Posts 13423
Mark Barnes | Forum Activity | Replied: Wed, Dec 9 2015 1:56 PM

NB.Mick:
on the product pages for base packages. For me e.g.

I'm seeing that as "New to Me", too, even though I own Lutheran! It looks like an error in the way the product page was put together.

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Dylan Rondeau | Forum Activity | Replied: Tue, Dec 15 2015 11:14 AM

The "Lemma Lists Dataset" was replaced many versions ago with DB:LEMMAS, and as far as I know all users should get licenses for both automatically. I'm reaching out to find out why the old dataset would be showing up as "New to you" but you shouldn't have any loss of functionality, as current versions of Logos 6 don't use the old dataset.

Dylan Rondeau, Software Tester

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Dylan Rondeau | Forum Activity | Replied: Mon, Dec 21 2015 9:27 AM

Dylan Rondeau:

The "Lemma Lists Dataset" was replaced many versions ago with DB:LEMMAS, and as far as I know all users should get licenses for both automatically. I'm reaching out to find out why the old dataset would be showing up as "New to you" but you shouldn't have any loss of functionality, as current versions of Logos 6 don't use the old dataset.

The dataset should have a product page to view its description, but it shouldn't be listed in the comparison since, as I mentioned, it's unlocked automatically. We've created a case to remove the confusing listing from package comparisons. Thanks for bringing the issue to our attention!

Dylan Rondeau, Software Tester

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