Missing resources

Page 1 of 1 (9 items)
This post has 8 Replies | 3 Followers

Posts 549
Shawn Drewett | Forum Activity | Posted: Mon, Dec 21 2015 8:30 PM

Some of my old E4 resources show up in my library and some don't. How can I be sure I have all of my purchased resources Going back 16 years? 

Posts 2397
Jan Krohn | Forum Activity | Replied: Tue, Dec 22 2015 12:16 AM

A few old resources don't download automatically, such as the Melthofonts guide, and the World Fact Book 1996. If you know which ones are missing, you can download them from ftp.logos.com.

As of anything purchased on L4 upwards, I'm pretty sure that it always downloads automatically.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 47
William Rodriguez | Forum Activity | Replied: Tue, Dec 22 2015 4:59 AM

I have noticed too that I no longer have in my library the following resource:

Dictionary of Biblical Imagery
General Editors:  Leland Ryken, James C. Wilhoit, Tremper Longman III

I'm not sure if I'm missing more resources.

Posts 27961
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Dec 22 2015 5:24 AM

William Rodriguez:
I have noticed too that I no longer have in my library the following resource:

Dictionary of Biblical Imagery
General Editors:  Leland Ryken, James C. Wilhoit, Tremper Longman III

This isn't an "old E4 resource" is it?

How did you acquire the resource? Was it part of a bundle or base package? Which one? Does it show as "owned" here:

https://www.logos.com/product/30241/dictionary-of-biblical-imagery 

OSX & iOS | Logs |  Install

Posts 32
Martin Groves | Forum Activity | Replied: Tue, Dec 22 2015 11:07 AM

I am also worried about resources going missing, especially at this time of year when there are a lot of free resources and resources at bargain prices.

Therefore, I am busy updating my library with new resources.  What procedures should I follow if I found that I am missing resources.  I am also restricted as to how much downloading I can do, due to limited memory (gigabyte) allocation.

I might also be missing some files from my hard drive that could have been deleted by accident.  Please could you let me know if there is a reliable general undelete program that I can download for free, which will undelete files such as word documents, images videos etc.

Thank you.

Posts 25199
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Dec 22 2015 1:47 PM

Martin Groves:
I am also worried about resources going missing,

You can check the number of resources in Library, but you will need a tool like LLR to identify any missing resources between one catalog "snapshot" and another.

Martin Groves:
What procedures should I follow if I found that I am missing resources. 

Always try the command update resources before flagging anything as missing. Be careful not to flag monthly access Logos Now resources - see the list at https://community.logos.com/forums/t/105147.aspx - as these are automatically removed in the following month. Verbum Now subscriptions will also have this type of resource.

Otherwise we will need some logs following an unsuccessful update resources command.

Martin Groves:
I might also be missing some files from my hard drive that could have been deleted by accident.  Please could you let me know if there is a reliable general undelete program that I can download for free,

See http://www.techradar.com/au/news/software/applications/best-free-recovery-software-1141256

Dave
===

Windows 10 & Android 8

Posts 2397
Jan Krohn | Forum Activity | Replied: Tue, Dec 22 2015 6:43 PM

My action plan for finding missing resources:

Go through the order histories, identify all resources that Logos no longer sells (those without hyperlink on both Logos and Vyrso), and manually verify that they're still in the library.

https://www.logos.com/account/orders/history

https://vyrso.com/user/orders

For old base packages, get the resource list from the Internet Wayback Machine at www.archive.org and compare with what's in your library.

Another source of resources would be disks such as Nelson eBible and SESB. They might have an inlay listing the resources, but if not, you could still install them on a VM and compare resources manually.

(I've not gone through these steps yet, but want to do that when I have some more time...)

My user voice request might help to prevent similar issues in the future. https://logos.uservoice.com/forums/42823-logos-bible-software-6/suggestions/10936203-installable-software-library-and-license-backup (if you agree, please vote it up).

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 25199
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Dec 22 2015 11:06 PM

Dave Hooton:

Martin Groves:
I am also worried about resources going missing,

You can check the number of resources in Library, but you will need a tool like LLR to identify any missing resources between one catalog "snapshot" and another.

If you feel that some (older) resources may not download automatically then back up your resources folder (you can use the scan command to recover missing ones).

Dave
===

Windows 10 & Android 8

Posts 2397
Jan Krohn | Forum Activity | Replied: Tue, Dec 22 2015 11:37 PM

Are you sure that SCAN can discover anything but Libronix files?

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Page 1 of 1 (9 items) | RSS