BUG - logos won't open after install

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Posts 15
Robert Carter | Forum Activity | Posted: Wed, Dec 23 2015 11:10 AM

Installed logos 6 today and it won;t open. See logs8078.LogosLogs.iCarter.20151223-140735.zip

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Dave Hooton | Forum Activity | Replied: Wed, Dec 23 2015 11:40 AM

The log states 'Access to the path "/Users/iCarter/Library/Application Support/Logos4/Users" is denied'. If you know about permissions then you could try to correct that, else wait for a more knowledgeable Mac user or Faithlife.

Dave
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Windows 11 & Android 8

Posts 5318
Dan Francis | Forum Activity | Replied: Wed, Dec 23 2015 12:18 PM
as long as you are user iCarter, the simplest thing is to run Disk Utility found in your utility folder in the applications folder. Previously to 10.11 there was a button that said fix permissions now it is all automatic, So if you are 10.10 and under try what i have suggested. If you are 10.11 and higher a restart might help or selecting your Users folder getting info and select users and permissions and make sure beside iCarter (ME) it says read and write click on it and on the little gear at the bottom apply to enclosed. This should ensure you have complete access to everything in your user folder. -Dan
Posts 15
Robert Carter | Forum Activity | Replied: Wed, Dec 23 2015 2:20 PM

Dan,

It is now open and downloading library. THANK YOU

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