When are preorders charged?

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James McAdams | Forum Activity | Posted: Sat, Dec 26 2015 5:21 AM

I'm just trying to work out whether I'm charged for a preorder at the moment that I preorder it, or when the book is released - I just need to know so that it gets calculated in the proper weeks spending.

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Reuben Helmuth | Forum Activity | Replied: Sat, Dec 26 2015 5:27 AM

You only get charged once the resource ships (except in rare cases like ECC or the "Master Journal Bundle" where you could pay right away, then receive each volume as it became available). You should get an email once an item ships, stating that it is now ready to download and that your credit card has been charged.

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James McAdams | Forum Activity | Replied: Sat, Dec 26 2015 5:29 AM
Great, thanks!
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Myke Harbuck | Forum Activity | Replied: Sat, Dec 26 2015 8:08 AM

Reuben Helmuth:

You should get an email once an item ships, stating that it is now ready to download and that your credit card has been charged.

And you'll get one a week or two before the release to confirm your payment method and to confirm the order is on its way to release. 

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

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