abondservant:I tracked the discounts gained from both Rusty and Mark (plus a couple others), and have gained around 3000$ worth of discounts on top of web store prices. But then I've also spent about 20,000... So perhaps that frees them to be more generous.
I guess one of the reasons that I have seldom used a sales person is that I almost exclusively purchase items that are on some type of significant sale and I'm pretty sure that the sales team is not able to beat the prices of these items.
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As do I Bruce :)Also looks like this thread is relevant once more - Dave Kaplan has retired.
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Retired or laid off?
Any more info on Dave, abondservant? I can't believe it. I haven't spoken with him for some time, but he took over for Santiago (the Sales Manager) when he left the company and did a pretty darn good job. No one has been better than Santiago, but that may have a little to do with the high position he held.
It looks like some of the best and most seasoned staff has left the company. I wonder if there have been changes internally that have been too difficult to adjust to.
When Santiago left, he gently and intentionally handed me over to Dave; this time, I think that I'm on my own. I hope to resume another relationship with someone who can provide the same or higher level of service...I think that's going to be very hard to find.
Everett Headley: Retired or laid off?
Did you hear or know something?
When I called and asked directly for him this was the response:
"He is no longer with the company. I can not tell you anything more."
Pretty typical response when a company is on the legal up-and-up.
I'd love to hear from him and know how he is and what happened.
Possible answer here:
https://community.logos.com/forums/p/121491/794680.aspx#794680
Michael G. Halpern:It looks like some of the best and most seasoned staff has left the company. I wonder if there have been changes internally that have been too difficult to adjust to.
It seems to me Faithlife wants to do away with the Sales staff.
Logos 7 Collectors Edition
Looks like "dynamic pricing" is meant to be the new sales rep- I have been waiting for this- and so has some of FL's sales staff, sure some of the more seasoned sensed this coming.
not really sure.
Super.Tramp:It seems to me Faithlife wants to do away with the Sales staff.
That's probably not fully accurate. That said, from a fiscal standpoint, FL makes more money selling the same $X,000 in product through the website alone than it does by selling it through a salesperson. Perhaps FL is shifting investment from salespeople's salaries to website development and marketing.
"The saints are the true interpreters of Holy Scripture. The meaning of a given passage of the Bible becomes most intelligible in those human beings who have been totally transfixed by it and have lived it out." - Pope Benedict XVI
Dave Kaplan was mine until the personnel layoffs happened. Todd Cullop is taking over as my sales rep.
Nathan Parker
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Preston Morrison was very good to me and was responsible for me getting several items I would not otherwise have purchased. I hope he is still around but I suppose I will learn soon enough.
-Dan
St. Jerome's House † Install
Whyndell Grizzard: Looks like "dynamic pricing" is meant to be the new sales rep- I have been waiting for this- and so has some of FL's sales staff, sure some of the more seasoned sensed this coming.
Wow, I just thought the same thing and posted it on another thread! I sensed it coming; especially, since most of my last few upgrades were purchased through dynamic pricing on the web. I still use Maggie Segar. She's been very helpful!
DAL
Nathan Parker: Dave Kaplan was mine until the personnel layoffs happened. Todd Cullop is taking over as my sales rep.
Nathan you will like Tood, he is a great guy and very helpful. I have been with Todd since I explored Logos to begin with. I have never regretted my decision to stay with him as my go to guy.
John Crabtree: Nathan Parker: Dave Kaplan was mine until the personnel layoffs happened. Todd Cullop is taking over as my sales rep. Nathan you will like Tood, he is a great guy and very helpful. I have been with Todd since I explored Logos to begin with. I have never regretted my decision to stay with him as my go to guy.
Thanks for the info! I will surely miss Dave, but I've had a chance to talk with Todd, and he will ensure I have a smooth transition due to this. I'm thankful he's taking over for me and taking a customer like me on. ;-)