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Alan | Forum Activity | Posted: Mon, Jan 4 2016 7:22 PM

Opening Logos causes it to crash while the opening screen loads.

2500.LogosLogs.alanrunyan.20160104-221955.zip

Posts 2069
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Mon, Jan 4 2016 7:40 PM

Welcome to forums, and sorry you're having trouble!

Have you tried opening to a blank layout? To do this, click the Logos icon then immediately hold down the Cmd key until you get the log-in window. Select to "work offline" and see whether it still crashes. 

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Jan 4 2016 8:26 PM

Alan:
Opening Logos causes it to crash while the opening screen loads.

Welcome Big Smile

Zip file shows older Logos 6.7 SR-1 being used on OS X 10.10.5; Logos 6.7 SR-1 was released on 18 Nov 2015.

One idea is replacing Logos application with the current 6.8 SR-1 stable version (released on 22 Dec 2015):

=> https://www.logos.com/support/logos6/mac/install

If crash repeats after replacing Logos 6 application, suggest contacting Faithlife Technical Support => https://www.logos.com/contact

Keep Smiling Smile

Posts 1471
Angela Murashov | Forum Activity | Replied: Mon, Jan 25 2016 11:49 AM

Alan:

Opening Logos causes it to crash while the opening screen loads.

2500.LogosLogs.alanrunyan.20160104-221955.zip

This crash should be fixed in 6.9.

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