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Stan Hagemeyer | Forum Activity | Posted: Thu, Jan 14 2016 9:13 AM

I am using Logos 6 but I want to keep my old Libronix X software working too for occasional use.  However I don't seem to have a record of exactly which user name or customer code and confirmation code or license # to use.   However I do have a complete backup of the system as I was using it previously on my Windows XP.  Can anyone tell me where to look in the files to find my user data or whatever file has the info I need to transfer to my new installation?   If I did a separate license backup - which I might have done, what would it look like as a file? 

I do have codes on several sets of disks, but I don't know which to use.  ALso - don't know if I should use my old customer ID as it was before, or my current email address which FaithLifeLogos now has on file. 

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Mark Smith | Forum Activity | Replied: Thu, Jan 14 2016 9:22 AM

Stan, I don't have Libronix installed, but, if you have the customer ID, Customer Service should be able to restore your licenses. They can tell if they merged your old license with your current account. Give them a call.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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