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This post has 19 Replies | 4 Followers

Posts 295
Roger Dittmar | Forum Activity | Posted: Sun, Jan 31 2016 10:27 AM

The last Blog entry was on 12/29/15.

I, also, did not receive a response (even automated) to my Noet customer service email query.

Just checking.

Posts 560
Glenn Crouch | Forum Activity | Replied: Mon, Feb 1 2016 5:26 AM

Roger Dittmar:

The last Blog entry was on 12/29/15.

I was also curious about this...

Pastor Glenn Crouch
St Paul's Lutheran Church
Kalgoorlie-Boulder, Western Australia

Posts 3771
Francis | Forum Activity | Replied: Mon, Feb 1 2016 5:29 AM

The Freebie of the Month has not been updated for February yet...

Posts 6728
Forum MVP
Lynden Williams | Forum Activity | Replied: Mon, Feb 1 2016 6:16 AM

Since it is the winter in Bellingham, I think it is hibernating. Smile

Lynden Williams Communications

Posts 11
LogosEmployee
Tyler Smith (Faithlife) | Forum Activity | Replied: Mon, Feb 1 2016 8:47 AM

It was just hibernating. We still have plans for the Noet blog. :-) New posts are coming soon, and it will be updated regularly. Thanks for checking!

Posts 934
LogosEmployee

As Tyler said, we'll get the blog going again soon.

However, for the foreseeable future, we're not going to offer a Noet Freebie of the Month. I'll keep you up to date if/when this changes.

Thanks!

Director, Bible Study Products Department

Posts 9629
Forum MVP
Bruce Dunning | Forum Activity | Replied: Mon, Feb 1 2016 10:19 AM

Ben Amundgaard:
However, for the foreseeable future, we're not going to offer a Noet Freebie of the Month. I'll keep you up to date if/when this changes.

I guess every good thing must come to an end. I was certainly one that really appreciated them when they were offered. Thanks for at least doing it for a season.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 295
Roger Dittmar | Forum Activity | Replied: Mon, Feb 1 2016 10:54 AM

It sounds like the blog is still alive. Hopefully, this means I'll receive a response to my Noet customer service email, also.

Posts 934
LogosEmployee
Ben Amundgaard (Faithlife) | Forum Activity | Replied: Mon, Feb 1 2016 10:56 AM

Roger Dittmar:

It sounds like the blog is still alive. Hopefully, this means I'll receive a response to my Noet customer service email, also.

Roger, could you resend the email to the general Faithlife customer service address?

Director, Bible Study Products Department

Posts 295
Roger Dittmar | Forum Activity | Replied: Mon, Feb 1 2016 12:39 PM

I have resent the email.

Posts 1110
EastTN | Forum Activity | Replied: Mon, Feb 1 2016 12:42 PM

Bruce Dunning:

Ben Amundgaard:
However, for the foreseeable future, we're not going to offer a Noet Freebie of the Month. I'll keep you up to date if/when this changes.

I guess every good thing must come to an end. I was certainly one that really appreciated them when they were offered. Thanks for at least doing it for a season.

Yes

Posts 3771
Francis | Forum Activity | Replied: Mon, Feb 1 2016 1:58 PM

Ben Amundgaard:
However, for the foreseeable future, we're not going to offer a Noet Freebie of the Month. I'll keep you up to date if/when this changes.

Sad

Posts 2817
Jan Krohn | Forum Activity | Replied: Mon, Feb 1 2016 9:26 PM

Can we have Freebie Friday back instead? O:)

Past IT Consultant. Past Mission Worker. Entrepreneur. Seminary Student (VIU).
Christian Debate Forum --- Auferstanden! Blog

Posts 9629
Forum MVP
Bruce Dunning | Forum Activity | Replied: Tue, Feb 2 2016 4:43 AM

Jan Krohn:
Can we have Freebie Friday back instead? O:)

That would be nice. Yes  I used to really look forward to Fridays.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 2775
Erwin Stull, Sr. | Forum Activity | Replied: Tue, Feb 2 2016 5:40 AM

I'm beginning to think that something out of the ordinary went on at Faithlife over the weekend and yesterday. It just appears to be very quiet.

EDIT: Not necessarily good or bad, just different and out of the ordinary.

Posts 2817
Jan Krohn | Forum Activity | Replied: Tue, Feb 2 2016 5:59 AM

Erwin Stull, Sr.:

Not necessarily good or bad, just different and out of the ordinary.

An event neither good nor bad, in February, that could only be carnival then. No, wait, that's two weeks early... Stick out tongue

Past IT Consultant. Past Mission Worker. Entrepreneur. Seminary Student (VIU).
Christian Debate Forum --- Auferstanden! Blog

Posts 2817
Jan Krohn | Forum Activity | Replied: Tue, Feb 2 2016 5:59 AM

Erwin Stull, Sr.:

Not necessarily good or bad, just different and out of the ordinary.

An event neither good nor bad, in February, that could only be carnival then. No, wait, that's two weeks early... Stick out tongue

Past IT Consultant. Past Mission Worker. Entrepreneur. Seminary Student (VIU).
Christian Debate Forum --- Auferstanden! Blog

Posts 2775
Erwin Stull, Sr. | Forum Activity | Replied: Tue, Feb 2 2016 6:39 AM

Jan Krohn:

Erwin Stull, Sr.:

Not necessarily good or bad, just different and out of the ordinary.

An event neither good nor bad, in February, that could only be carnival then. No, wait, that's two weeks early... Stick out tongue

Smile

Posts 295
Roger Dittmar | Forum Activity | Replied: Tue, Feb 2 2016 12:54 PM

On 1/23/16 I contacted Logos Customer service by phone with regard to searching a Noet  fictional text as advertised in the catalog. I was particularly interested in the literary and historical allusion searches. 

I posted the following in another forum thread on 1/24/16:

"I contacted Customer Service and appreciate the assistance provided, including use of the remote option. The allusions issue was referred to the developer team and I will be contacted by email.

It is now 2/2/16 - I have yet to be contacted other than the automated response from the customer service email resend requested by Ben A. 24 hours ago.

The blog may come back to life - But is the rest of Noet Dead or Hibernating?

Posts 934
LogosEmployee

Roger Dittmar:
The blog may come back to life - But is the rest of Noet Dead or Hibernating?

Noet is not dead or hibernating. It is following the same development schedule as the Logos and Verbum desktop applications.

Roger Dittmar:
"I contacted Customer Service and appreciate the assistance provided, including use of the remote option. The allusions issue was referred to the developer team and I will be contacted by email.

My guess here is that the customer service rep you spoke with passed it on to development and they took it as a potential feature for a future release of the software (as no such ability exists currently). As such, I'm guessing there wasn't a whole lot to report back other than to say they received your suggestion. 

Roger Dittmar:
It is now 2/2/16 - I have yet to be contacted other than the automated response from the customer service email resend requested by Ben A. 24 hours ago.

I would just try calling again. I'm not sure what's going on here.

Director, Bible Study Products Department

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