Indexing Hangs at 44%

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Jacob Hantla | Forum Activity | Posted: Sat, Feb 27 2016 9:24 AM

I'm posting this for a friend of mine for whom I regularly offer Logos phone tech support.

On Logos 6.9 SR-1 Mac, he was having indexing issues so I had him "Rebuild Index". He went to bed with it at 44% and woke up at 44% (computer was set to never sleep). He then erased Logos and then redownloaded it and building the index froze up again at 44%. Any ideas?

Jacob Hantla
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JT (alabama24) | Forum Activity | Replied: Sat, Feb 27 2016 9:35 AM

I have had similar problems. What computer is he using?

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Jacob Hantla | Forum Activity | Replied: Sat, Feb 27 2016 9:47 AM

older (4-5 years) macbook. I'm not sure exactly. 

How did you fix it?

Jacob Hantla
Pastor/Elder, Grace Bible Church
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JT (alabama24) | Forum Activity | Replied: Sat, Feb 27 2016 10:15 AM

Jacob Hantla:

older (4-5 years) macbook. I'm not sure exactly. 

How did you fix it?

I have a 2011 MacBook. When the warranty expired, I put in an SSD. A couple weeks ago Logos kept reindexing, and to get it to finish I would need to pause it from time to time to prevent it stalling while overheating. 

I ran the hardware test and everything passed. The SSD seems to be fine, but now my MacBook is randomly crashing. 

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Dave Hooton | Forum Activity | Replied: Sat, Feb 27 2016 12:13 PM

Jacob Hantla:
building the index froze up again at 44%. Any ideas?

Provide logs as per 'bama's signature line for Mac.

Dave
===

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Jacob Hantla | Forum Activity | Replied: Thu, Mar 3 2016 10:17 PM

after a second delete and reinstall with a restart, indexing went smoothly

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

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Rev. Wayne Paul Barrett | Forum Activity | Replied: Sat, Mar 5 2016 1:09 PM

As I posted on another thread related to indexing, there seems to be a pretty nasty bug related to indexing on Mac in the current iteration of L6. I am sure the team is hard at work trying to fix it. Thanks for the hard work! It seems to be a bit hit or miss as to what makes it work, but having to delete and reinstall and restart to fix something is not normal, and hopefully the fix comes soon.

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Lewis Harper | Forum Activity | Replied: Sat, Mar 5 2016 1:21 PM

This appears to be fixed in 6.10 SR2

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