Am I the only one FRUSTRATED with Visual Copy?? Continuously running to process slides on ANY Mac I

Could the folks a Logos PLEASE fix this?? I LOVE LOVE LOVE Logos and am their biggest fan, but I get so FRUSTRATED when I try to use Visual Copy on my Macs. VC will process two or three slides fine, and then will wind up with the consistent spinning wheel (processing/downloading) and never complete the rest of the slides. I am constantly having to force quit Logos and restart. This is because once VC starts processing/downloading a new slide, there's no way to close it until it finishes processing the new slide. If it does close, it leaves the process running in the background in Logos and will not terminate without a force quit. 

This isn't something with my system, so I am very apprehensive to have to go through the tech support options, as this has been an ongoing problem with ANY Visual Copy efforts on ANY Mac I have owned for the last couple years. For example, owned a Macbook Pro 17'' for last few years - had this problem on it. Bought a new iMac earlier this year - have the same problem on it now, even the the Mac is the most powerful system you can own at the moment, and I have 100gbs internet. [Note: I have NOT noticed this problem on my Windows device, although I do not use that device often]. 

So I bought a new 2105 Retna Macbook Pro, 16g ram, 1TB SSD, etc, and guess what - I am still having this problem. 

Let me say that I tried on numerous occasions to install and reinstall Logos 6 on my older 17'' Macbook pro (which is a HUGE problem when a download and initial indexing takes days) and nothing EVER resolved this issue.

Please fix this Logos. Please. I have Over $20,000 invested in Logos, and plan to keep investing in Logos as long as I am teaching, pastoring, and even breathing. But I NEED this feature! And I need it to be right! 

Also, I thought a previous update was supposed to cause Logos VC to remember the last slide template used so it defaulted to that one the next time a VC2630.LogosLogs.MykesMac2015.20160227-164607.zip slide was requested- that is not the case for me. The last slide used is either 2nd, 3rd, or 4th for me, if it happens to remember it at all. 

Finally, why cant slides be downloadable?? I've heard that it is because slides are constantly being added and you guys don't want to force that many updates on people. Myself, I wouldn't mind. From what I have read from others, they wouldn't mind either. If it's such a big deal, just give us the option in settings as to whether we want to access all of the templates from the cloud or download them.

The main reason that I prefer them stored locally is that it appears to me that each time I call for a new slide via VC in Logos, the VC feature seems to want to re-download the slide template instead of accessing it from cache. If I've used a template in my last VC slide, and I'm using the same slide template for the next slide, why wouldn't Logos just use the slide that's in the cache and insert the verse text over that slide template instead of re-downloading the slide template itself? Seems counterproductive and a waste of data.

Anyway, here are my logos. Any advice that can be given would be great. Also any insider info on improvements to VC for L7 would be great too. Hopefully FL won't let me (and others) down, and will improve on this. In the interim, Im hoping my issues can be resolved. 

Respectfully still a huge Logos fan!

Myke