CRASH: when I open NIV

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This post has 4 Replies | 1 Follower

Posts 23
James Paton | Forum Activity | Posted: Tue, Mar 8 2016 10:24 AM

I was trying to link a lexicon to use the new feature but as soon as I open the NIV Logos 6 crashes.

7127.Logos Log Files.zip

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Tue, Mar 8 2016 2:05 PM

James Paton:
I was trying to link a lexicon to use the new feature but as soon as I open the NIV Logos 6 crashes.

We are aware of this issue and are investigating the cause. At this point we've not been able to reproduce this in house. A ProcDump of the crash in Logos would be very beneficial.

https://wiki.logos.com/Procdump

Please contact tech support for help creating this file for us.

Posts 23
James Paton | Forum Activity | Replied: Tue, Mar 8 2016 2:14 PM

I was ready to do this and now I cannot reproduce the problem, despite it happening several times earlier today. 

Posts 244
LogosEmployee
Ryan Gano (Faithlife) | Forum Activity | Replied: Tue, Mar 8 2016 2:30 PM

James Paton:
I was ready to do this and now I cannot reproduce the problem, despite it happening several times earlier today. 

Sad

If you are able to reproduce this I'd love to get a dump file.

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Thu, Mar 10 2016 1:57 PM

This build resolves the issue you are encountering, we are not publishing this to the update channel at this time, because there is another bug we are resolving before we do.

Mac Download

Windows Download

James Paton:

I was trying to link a lexicon to use the new feature but as soon as I open the NIV Logos 6 crashes.

7127.Logos Log Files.zip

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