For 3 days now, I have had the blue circle in the upper right that is "Preparing Library ..." It seems to have occurred after the end of the 30 day trial of Logos Cloud. Of course I also get the yellow bar in the library saying "Updating Library Catalog. May be incomplete."
I have:
1. reindexed
2. Installed 6.11 b1 and 6.11 b2
3. waited
How do I get back to normal?
Have you restarted your computer ? Can you post logs?
OSX & iOS | Mac Logs | PC Logs | Install
Yes, I have restarted several times.
2260.LogosLogs.rossdurham.20160315-160124.zip
I am having the exact same issue after my 30 day trial of Logos Cloud. Does anyone have any ideas?
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The Idol Factory
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thecow: I am having the exact same issue after my 30 day trial of Logos Cloud. Does anyone have any ideas?
please create a new thread and post logs in the appropriate forum (L6 desktop OR L6 beta). See my signature line. Feel free to link to this thread.
Ross Durham: Yes, I have restarted several times.
Sorry no one has come along. Hopefully this "bump" will catch someone's attention.
I put it here because I am having the exact same issues and have tried the exact same fixes. My guess is it must be the same issue.
thecow: I put it here because I am having the exact same issues and have tried the exact same fixes. My guess is it must be the same issue.
It may or may not be. In any case, both you and the original poster deserve to get the attention your issue deserves. Please create a new thread.
Sorry for the difficulties. Thank you for the logs, we are looking into this.
Install 6.11 b3 doesn't help. Here are my most recent logs.
5367.LogosLogs.rossdurham.20160321-180204.zip
Finally fixed. Restarted in offline mode (no internet at all), letting Logos sort itself out, then restarting with Internet and log in, and it completed its index. During the "Preparing Library ... " bug, no new books were downloaded. After this they came in. Not fun.