OS X 10.11.3 or Logos 6 shutting down

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Lee | Forum Activity | Posted: Sat, Mar 19 2016 9:20 PM

The Mac is running fine and Logos. But during my sleep the system shut down. I am not sure what the problem is so I am attaching the Log files.

6866.LogosLogs.arnoldgarrison.20160320-094709.zip

L4 BS, L5 RB, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum.
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey   iPad Mini 4,   iPhone 8.

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JT (alabama24) | Forum Activity | Replied: Sun, Mar 20 2016 8:43 AM

I'm not near a computer at present to read your logs, but I'll have a forum moderator move this thread to the L6 forum so you can get the right help. 

macOS, iOS & iPadOS | Logs |  Install

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Dave Hooton | Forum Activity | Replied: Sun, Mar 20 2016 6:31 PM

Lee:
during my sleep the system shut down.

There are many errors in connection with your layout and I suggest it be recreated. One specific error is that the collection Bible Commentaries could not be opened and be careful about enabling Multiview, especially on PB's (switch it OFF if not showing any other resources).

Dave
===

Windows 11 & Android 8

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Lee | Forum Activity | Replied: Mon, Mar 21 2016 9:33 AM

0285.LogosLogs.arnoldgarrison.20160321-221455.zip

Hello Dave I checked all my layouts, and tried to disable multi view. I also checked but i don't have a collection named "Bible Commentaries", I have two collections one "Bible Commentaries Top One Volume" & a second one "Bible Commentaries Top Series". Both of these seam to be working for me. Last the PB I am using does not work with multi view. or at least it is not giving me the option. I am uploading a new copy of my Log files.

L4 BS, L5 RB, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum.
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey   iPad Mini 4,   iPhone 8.

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Dave Hooton | Forum Activity | Replied: Mon, Mar 21 2016 1:36 PM

Lee:
I also checked but i don't have a collection named "Bible Commentaries",

This still comes up in an Error message. It could be part of a search Visual Filter, or a + Plus or - Minus filter for a commentary collection. There are many Error messages "...(resource) had unexpected link set.",  some with "...(resource) is not ready"; which I can't explain. 

Dave
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Windows 11 & Android 8

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Lee | Forum Activity | Replied: Mon, Mar 21 2016 8:32 PM

Dave 

I will try to look in some of my collections but this can take a lot of time. I may do a reindex to make sure.

After this does it look like I should try to send this to Logos Support?

L4 BS, L5 RB, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum.
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey   iPad Mini 4,   iPhone 8.

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Dave Hooton | Forum Activity | Replied: Mon, Mar 21 2016 8:53 PM

Lee:
After this does it look like I should try to send this to Logos Support?

Yes!

Dave
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Windows 11 & Android 8

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Lee | Forum Activity | Replied: Tue, Mar 22 2016 3:39 AM

Dave 

I ran the reindex and then checked errors, the report is much smaller.

Can You see what you think now. Thanks 

4380.LogosLogs.arnoldgarrison.20160322-163527.zip

L4 BS, L5 RB, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum.
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey   iPad Mini 4,   iPhone 8.

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Dave Hooton | Forum Activity | Replied: Tue, Mar 22 2016 2:59 PM

Much better. Only one "link set" error (NKJV) and one message about Bible Commentaries (probably from a Visual Filter).

Is the app still shutting down?

Dave
===

Windows 11 & Android 8

Posts 1120
Lee | Forum Activity | Replied: Tue, Mar 22 2016 8:42 PM

Hi Dave

The first time after the new index Logos crashed after an error. When I restarted Logos after that i have not had a problem.

I copied the crash report and e-mail tech support, but have not heard back from them.

I try to keep Logos running and just put the MacBook to sleep most nights. So that I can start work the next day after login for the Mac.

L4 BS, L5 RB, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum.
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey   iPad Mini 4,   iPhone 8.

Posts 27257
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Mar 22 2016 9:47 PM

Please keep us informed

Dave
===

Windows 11 & Android 8

Posts 1120
Lee | Forum Activity | Replied: Fri, Mar 25 2016 9:07 AM
Hi Dave Two days of continued use and no problems noted.

L4 BS, L5 RB, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum, L9 Baptist Platinum.
2021 MacBook Pro M1 Pro 14" 16GB 512GB SSD, running MacOS Monterey   iPad Mini 4,   iPhone 8.

Posts 27257
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Dave Hooton | Forum Activity | Replied: Fri, Mar 25 2016 2:30 PM

Good!

Dave
===

Windows 11 & Android 8

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