After the Logos 6 automatically upgraded (and indexed) its contents & software/engine, I quit the Logos 6 & restart it. But, since then the Logos 6 always fail to open/start & it always quit unexpectedly.
Each time it quit unexpectedly, I click EITHER Ignore, Report..., OR Reopen randomly. The results were same. It always quit unexpectedly.
Hi Sanny - and welcome to the forums
Sorry to hear you are having problems.
Sanny Erlando:But, since then the Logos 6 always fail to open/start & it always quit unexpectedly.
Please enable diagnostic logging and post logs in a reply to this thread (use the paperclip icon).
Graham
Hi, Graham and Sanny
Same problem today. See my new thread at https://community.logos.com/forums/t/125392.aspx. I've uploaded some logs.
Any help will be appreciated ... merci beaucoup!
Tom
8688.LogosLogs.sanny.20160419-153916.zip
Thanks, Graham.
Sanny Erlando: 8688.LogosLogs.sanny.20160419-153916.zip
Can you try working offline?
https://www.logos.com/training/logos5/work-offline
No, it can't. The Logos 6 just displaying a blank grey (home)page if I try to opening it offline.
Mac OS 10.9.x users should see https://community.logos.com/forums/p/125392/817158.aspx#817158
Dave===
Windows 10 & Android 8
Sanny Erlando:No, it can't. The Logos 6 just displaying a blank grey (home)page if I try to opening it offline.
Seeing a "blank" layout when opening to the sign in screen is normal behavior. Manually updating Logos by replacing your application file with a new one from www.logos.com/install should fix the issue for you.