Cannot get past 6.9 SR-1 6.9.0.0044

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Posts 96
Ruben Gomez | Forum Activity | Posted: Thu, Jun 16 2016 1:39 AM

My problem is as follows: I believe I have updated to the latest release version, but in the About Logos Bible Software it invariably displays Logos Bible Software 6.9 SR-1 6.9.0.0044 (as well as in the Home page). Also, the blue circle with a number 1 is always there no matter what (Your Library is indexing).

I'm running OS X Yosemite (10.10.2).

Any help will be appreciated.

Rubén Gómez

Posts 96
Ruben Gomez | Forum Activity | Replied: Thu, Jun 16 2016 1:52 AM

OK, I downloaded Logos 6.12 SR-2 (6.12.0.0038) from the direct Mac link and installed it over my previous copy of the program. Now it displays the right version, but the issue with the number 1 persists...

Rubén Gómez

Posts 460
Anon | Forum Activity | Replied: Thu, Jun 16 2016 2:26 AM

Ruben Gomez:

OK, I downloaded Logos 6.12 SR-2 (6.12.0.0038) from the direct Mac link and installed it over my previous copy of the program. Now it displays the right version, but the issue with the number 1 persists...

Ruben see this thread for possible fix... it worked for some of us.

 

MacBook Pro, OS X 10.11.5, 2.8 GHz Intel i7, 8GB

6.13

Posts 96
Ruben Gomez | Forum Activity | Replied: Thu, Jun 16 2016 2:39 AM

Thank you, Anon. I had missed that thread. Unfortunately, it didn't change anything for me...

Rubén Gómez

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Thu, Jun 16 2016 4:50 AM

Ruben Gomez:
the blue circle with a number 1 is always there no matter what (Your Library is indexing).

Humanly not know so would like to look at Logos diagnostic log files.

=> https://www.logos.com/support/logos6/mac/report-problem

Please enable logging followed by restarting OS X then allowing indexing to proceed.  After indexing icon in menu bar goes away, please compress and attach log files (using paper clip in forum editor).

Logos Support has Indexing information => https://www.logos.com/support/logos6/desktop/about-indexing 

Ruben Gomez:
I'm running OS X Yosemite (10.10.2).

Recommend updating OS X Yosemite to 10.10.5 using App Store for Updates

Keep Smiling Smile

Posts 96
Ruben Gomez | Forum Activity | Replied: Thu, Jun 16 2016 7:39 AM

Here are the log files as requested. Thanks!

1018.LogosLogs.rubeng.20160616-163721.zip

Rubén Gómez

Posts 24747
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Jun 16 2016 2:38 PM

Delete your library index at /Users/rubeng/Library/Application Support/Logos4/Data/2cwh0axg.48h/LibraryIndex and restart Logos. It should start indexing.

Dave
===

Windows & Android

Posts 96
Ruben Gomez | Forum Activity | Replied: Fri, Jun 17 2016 2:32 AM

Dave Hooton:

Delete your library index at /Users/rubeng/Library/Application Support/Logos4/Data/2cwh0axg.48h/LibraryIndex and restart Logos. It should start indexing.

That fixed it, thank you very much!

Rubén Gómez

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