Logos 6 not opening

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Posts 3
Dr. Mike Ivey | Forum Activity | Posted: Wed, Jul 6 2016 10:45 AM

2086.Logos Log Files.zip

Over the past few days Logos 6 has taken a long time to "start up" (showing the blue logo) or to synchronize before opening.  Occasionally is stays open long enough for me to work on something for a couple of minutes before giving a general error message and closing; usually is goes to the error message immediately and closes.

I'm running on Windows 10 - with Logos loaded on an external memory card.

Thanks in advance for any help you can give.

Mike

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Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Jul 6 2016 11:13 AM

Hi Mike - and welcome to the forums 

What sort of computer are you using (desktop, laptop, tablet, other)? and what external memory card do you have?

Graham

Posts 3
Dr. Mike Ivey | Forum Activity | Replied: Wed, Jul 6 2016 11:46 AM

Here are a couple of screen shots that will answer your questions better than I can - I think.  Basically, a Samsung tablet with a keyboard.  100 gigabyte usb card.

Thanks for your time!

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Jul 6 2016 12:21 PM

Two things: 

  1. Your free space is critically low.
  2. Using a USB Flash drive is strongly discouraged. 

Either one of those could cause severe performance issues. 

OSX & iOS | Logs |  Install

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LogosEmployee

We don't support running Logos from an external drive or SD card; they tend to cause lots of stability and performance problems.

That said...

  1. It appears that "e:\Logos\Data\yv4ng5p5.r03\LibraryCatalog\catalog.db" is corrupt and isn't being automatically recovered by the application. Try deleting it and restarting.
  2. You're running an out-of-date copy of Logos; install Logos 6.12 from https://www.logos.com/install 
Posts 3
Dr. Mike Ivey | Forum Activity | Replied: Thu, Jul 7 2016 12:51 PM

Thanks for all the input... there were corrupt files but also a registry problem that was preventing removal/repair of logos files.  2nd level tech support took me through a microsoft debugging of the problem.  I appreciate all the help.

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