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Gary Mendenhall | Forum Activity | Posted: Sat, Aug 20 2016 4:38 AM

I recently purchased "American Protestants and the Debate over the Vietnam War: Evil was Loose in the World" from Vyrso and I find that the entire book has these odd spacing gaps.  I've tried adjusting the page width, font size, etc. with no luck.  I've tried using reading view as well as layout with no remedy there either.  In my program settings the scaling is set at 100% and the default resource text size is also 100%.  I'm running Logos 6 with latest update on a MS Windows 7 PC on a 25 inch wide screen monitor..  Grateful for any insight one might have on this issue.  Hoping it's not the "nature of the beast" with Vyrso books and the way they are produced.  Blessings.

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JT (alabama24) | Forum Activity | Replied: Sat, Aug 20 2016 5:52 AM

Gary Mendenhall:
Grateful for any insight one might have on this issue.  Hoping it's not the "nature of the beast" with Vyrso books and the way they are produced.

Unfortunately, it is. I don't know if there is anything FL can do or not. The books are auto-converted from the publisher files.

FWIW - None of the settings have anything to do with this issue, which appears to be tabs or line breaks inserted into the text. 

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JT (alabama24) | Forum Activity | Replied: Sat, Aug 20 2016 6:03 AM

Wow. Did you really spend $90 on this? I would ask for a refund! Tongue Tied

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Gary Mendenhall | Forum Activity | Replied: Sat, Aug 20 2016 6:06 AM

Thanks for the reply.  I was thinking along the same lines.  It's troublesome but readable and at $49.49 it's about half the price of the Kindle edition.  Have a great weekend.

Posts 121
Gary Mendenhall | Forum Activity | Replied: Sat, Aug 20 2016 6:15 AM

I posted before I read your last post.  No....I purchased it on the 16th and at that time it was only $49.49.  I know that is still a high price but the subject rings close to me.  I was in Vietnam from April 1968 to April 1969 and have some personal feelings about the subject covered in this book that is of interest to me.

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JT (alabama24) | Forum Activity | Replied: Sat, Aug 20 2016 6:30 AM

Gary Mendenhall:
No....I purchased it on the 16th and at that time it was only $49.49.

Good price... I guess. Smile I noticed a comment on Amazon about the book, which rings true to me: The author wanted to book to be "accessible to as many people as possible." At that price, it won't be! Here is the Vyrso link if other's are interested: 

https://vyrso.com/product/80605/american-protestants-and-the-debate-over-the-vietnam-war-evil-was-loose-in-the-world 

I have contacted someone to see if they can have someone else take a look... but it is the weekend, so I don't expect a reply soon.

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Gary Mendenhall | Forum Activity | Replied: Sat, Aug 20 2016 6:55 AM

I appreciate your efforts.  Thanks.

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Kenute P. Curry | Forum Activity | Replied: Sat, Aug 20 2016 10:54 AM

These are very odd and weird space gaps. I have seen little white blocks a number of times in books that Erin Land and the VYRSO TEAM have been able to rectify very quickly. But this is the first time that I have seen space gaps like this. This would be very annoying to me. 

Maybe there is something VYRSO can do about this,and maybe not; but if it is a Publisher Issue; then they can reach out to the Publisher - and the decision will then be in the Publisher's hands.

I agree alabama24, this author will not sell many books at this price, if indeed any.

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JT (alabama24) | Forum Activity | Replied: Sat, Aug 20 2016 12:05 PM

I am not sure if it is a publisher issue... But it may be. The kindle edition didn't appear to have the same problem in the "look inside." I wasn't going to buy it to know for sure. Stick out tongue

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Kenute P. Curry | Forum Activity | Replied: Sat, Aug 20 2016 1:07 PM

You are right alabama24, the Kindle Edition is perfect!

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Erin (Faithlife) | Forum Activity | Replied: Mon, Aug 22 2016 11:02 AM

Gary, I've forwarded this issue to our product development team to see if there's something they can do to fix this for you! Thanks for your patience!

Posts 121
Gary Mendenhall | Forum Activity | Replied: Mon, Aug 22 2016 3:58 PM

Thank you Erin.

Posts 121
Gary Mendenhall | Forum Activity | Replied: Mon, Sep 12 2016 3:41 AM

Hello Erin,

I have held off reading this text in the hope that there would be a quick resolution to the formatting problem.  I see that the issue still persists and was wondering if you had any information about when or if this would be corrected?  Rapidly approaching the end of the 30 day resource return grace period.

Thanks for your help,

Gary

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