Do I understand?

Dwayne Justice said:

Last question: does getting the full feature set with Gold and above only apply to the Standard base packages, or would I still get the full feature set and OWN it if I opted for, say, the Pentecostal &Charismatic Gold?

I believe the answer to your question is that the denominational package will come with the same feature set you would get with standard gold. BUT, I would double check that with sales before you spend the money.

Dwayne Justice said:

OK, please help me out and let me know if I am understanding this correctly. My dynamic price for Logos 7 Standard Gold is $57.39 and that would include the full feature set, which means I would OWN the full feature set, correct?

Dwayne from what you are describing I assume you are a Logos Now Member / Subscriber and if that assumption is correct then the answer is that you are making an incorrect assumption.  You do not gain ownership of the full feature set through purchasing the standard gold for $57.39 you are purchasing a dynamically price library of books for $57.39. You only have access to full feature set of Logos 7 while you remain a Logos Now member / subscriber.  If you stop that Membership you loose access to the full Logos 7 feature set and only retain access to the Logos 6 feature set for which you have purchased ownership.

Logos have done a very poor job of putting these pages together, making it very confusing for customers and so far they have not taken on board this fact as the pages continue to be confusing and misleading.

Phil Gons (Faithlife) said:

...all base package tracks are paired with the same feature set products (Starter libraries with Starter Feature Set and everything else with Full Feature Set).

Phil, please confirm this for a Logos Now member, when logged in.  I think this is where the confusion is arising, since no 'pairing' happens in this case.  The base package pages do not provide a "buy both library and feature set" option for LN members. Thank you.

Grace and peace. <><

Logos Now customers receive the features as part of their subscription, and only buy and own the library. Non-Logos Now customers buy and own both the features and the library.

I think part of the confusion involves the "base package" terminology which is still in use for Logos 7.

Prior to Logos 7, you could buy a "base package" such as Gold, and it would include a particular library and a particular feature set in a single line item purchase.

This is no longer the case for Logos 7. The library and the feature set are broken out into two separate products, and you'd have to purchase two different items in your cart.

If a Logos Now customer tried to buy a Logos 7 "base package", they would only see a library added to their cart. Although the "base package" pages still list features, a LN member "has" those features (as long as they continue to subscribe), but is not "buying" those features.

Having said that, Logos Now gets you a lot of benefits for its cost. The "base package" being split into a library and feature set is something we just have to be mindful of now, when we make purchases.

Dwayne Justice said:

If this is going to be the new Logos model, then they need to cease calling it a base package.

The product pages said "base package" for everyone for the first 24 hours, but it's different now. Now it will say "Base Package" to non-members, and "Library" to members. Compare the big grey/blue box:

Dwayne Justice said:

It is misleading at best.

I agree that it's still misleading. As one of the customers who thought they were buying a base package, but ended up buying a featureless library, it's still not clear that the features are not included with the purchase, especially since there's a very long list of features towards the bottom of the product page.

If the person isn't buying the features, but you want to keep listing them on the product page, then 

• please update the features section to clearly say "Features not included with purchase." for LN customers.
• please change the feature prices to $0.00, as to not mislead people into thinking that is part of the value of the library they are purchasing.

PetahChristian said:

I agree that it's still misleading. As one of the customers who thought they were buying a base package, but ended up buying a featureless library, it's still not clear that the features are not included with the purchase, especially since there's a very long list of features towards the bottom of the product page.

If the person isn't buying the features, but you want to keep listing them on the product page, then 

• please update the features section to clearly say "Features not included with purchase." for LN customers.
• please change the feature prices to $0.00, as to not mislead people into thinking that is part of the value of the library they are purchasing.

Yes, and may I add one: have an active buy both option on the base package page, even for Logos Now users. It will help many decide to buy, know what is or is not needed, and be pleased with their decisions. Thanks!

Grace and peace. <><

Stein Dahl said:

So - okay - first of all I am a Logos Now subscriber. 

In other words, I purchased the Logos 5 Gold package, and then I "cross-graded" up to get all the features of Logos 6, then I purchased a Logos Now subscription - so I have all the "features" of Logos 7 - but only using the library of books I got when I purchased my Logos 5 Gold package. That's how I understand it. I think that's correct - and correct me if I'm wrong, please.

Now - what if I want to purchase and own just the feature set of Logos 7 - without adding any more books to my library at this time?

Is that possible?  And if so - how do I do that?

You own all the books you have purchased, whether Logos 5 or while you have had Logos Now.

And, yes, you can buy the full feature set without buying any more books at this time.