Logos Bible Software has stopped working

Page 1 of 1 (8 items)
This post has 7 Replies | 3 Followers

Posts 7
Lurdez M. Castello | Forum Activity | Posted: Sun, Oct 16 2016 5:51 PM

bAfter a couple of minutes of signing in, to Logos I get the following message Logos Bible Software has stopped working  A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available. 

I did a repair but still continues to crash find attached the Log file.

Thank you.

Lurdez Castello

0508.Logos Log Files.zip

Posts 2214
Joseph Turner | Forum Activity | Replied: Sun, Oct 16 2016 6:42 PM

It looks like you are running version 7.0, and L7 is currently on 7.1, so I would go to the bottom of the page for the package that you have and install the newest version from that link.  It might not help, but it is worth a try.

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

Posts 24648
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Oct 17 2016 2:02 AM

Joseph Turner:
It looks like you are running version 7.0, and L7 is currently on 7.1

No - the log file shows 7.1 SR1 so it is uptodate

Posts 24648
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Oct 17 2016 2:04 AM

Lurdez M. Castello:
bAfter a couple of minutes of signing in, to Logos I get the following message Logos Bible Software has stopped working  A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available. 

There is nothing in the Logos.log file regarding a crash but the LogosError.log file (created earlier) does show some SQLlite errors. Are you seeing any disk errors reported?

As there is no crash information in the log please check if there is something in the Event Viewer at the time of the crash. Details on doing this are at https://community.logos.com/forums/t/124126.aspx 

Posts 7

It started doing the update for SR-2, it is done and still the same problem.  

Posts 3440
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Oct 18 2016 10:22 AM

Lurdez M. Castello:

It started doing the update for SR-2, it is done and still the same problem.  

Lurdez,

In looking at your error logs it looks like there are some database errors. I would contact Customer Service and have them look at which ones need to be deleted and rebuilt.

Posts 7
Eric Crawford | Forum Activity | Replied: Mon, Feb 8 2021 2:54 AM

I also had this problem... followed the steps one of the contributors outlined and got this (but not sure what to do now):

Log Name: Application
Source: .NET Runtime
Date: Mon 2 8 2021 5:44:56 AM
Event ID: 1025
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: FTPSURFACEPRO4
Description:
Application: Logos.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unhandled exception in async work
Stack:
at System.Environment.FailFast(System.String, System.Exception)
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.AsyncWorker.DoStart[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1<Libronix.Utility.Threading.AsyncAction>, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext, System.Func`3<Libronix.Utility.Threading.AsyncWorkItem`1<System.__Canon>,System.Threading.CancellationTokenSource[],System.__Canon>)
at Libronix.Utility.Threading.AsyncWorker.Start[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1<Libronix.Utility.Threading.AsyncAction>, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext)
at Libronix.Utility.Threading.AsyncActions.Execute[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<Libronix.Utility.Threading.AsyncAction>, Libronix.Utility.Threading.AsyncWorkOptions, Libronix.Utility.Threading.AsyncWorkItem`1<System.__Canon> ByRef)
at Libronix.DigitalLibrary.Guides.Sections.LabelSearchSectionBase+<DoWork>d__14.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1025</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-08T10:44:56.432700300Z" />
<EventRecordID>75873</EventRecordID>
<Channel>Application</Channel>
<Computer>FTPSURFACEPRO4</Computer>
<Security />
</System>
<EventData>
<Data>Application: Logos.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unhandled exception in async work
Stack:
at System.Environment.FailFast(System.String, System.Exception)
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.AsyncWorker.DoStart[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1&lt;Libronix.Utility.Threading.AsyncAction&gt;, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext, System.Func`3&lt;Libronix.Utility.Threading.AsyncWorkItem`1&lt;System.__Canon&gt;,System.Threading.CancellationTokenSource[],System.__Canon&gt;)
at Libronix.Utility.Threading.AsyncWorker.Start[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1&lt;Libronix.Utility.Threading.AsyncAction&gt;, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext)
at Libronix.Utility.Threading.AsyncActions.Execute[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1&lt;Libronix.Utility.Threading.AsyncAction&gt;, Libronix.Utility.Threading.AsyncWorkOptions, Libronix.Utility.Threading.AsyncWorkItem`1&lt;System.__Canon&gt; ByRef)
at Libronix.DigitalLibrary.Guides.Sections.LabelSearchSectionBase+&lt;DoWork&gt;d__14.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
</Data>
</EventData>
</Event>

Posts 7
Eric Crawford | Forum Activity | Replied: Mon, Feb 8 2021 2:55 AM

I also had this problem... followed the steps one of the contributors outlined and got this (but not sure what to do now):

Log Name: Application
Source: .NET Runtime
Date: Mon 2 8 2021 5:44:56 AM
Event ID: 1025
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: FTPSURFACEPRO4
Description:
Application: Logos.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unhandled exception in async work
Stack:
at System.Environment.FailFast(System.String, System.Exception)
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.AsyncWorker.DoStart[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1<Libronix.Utility.Threading.AsyncAction>, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext, System.Func`3<Libronix.Utility.Threading.AsyncWorkItem`1<System.__Canon>,System.Threading.CancellationTokenSource[],System.__Canon>)
at Libronix.Utility.Threading.AsyncWorker.Start[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1<Libronix.Utility.Threading.AsyncAction>, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext)
at Libronix.Utility.Threading.AsyncActions.Execute[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<Libronix.Utility.Threading.AsyncAction>, Libronix.Utility.Threading.AsyncWorkOptions, Libronix.Utility.Threading.AsyncWorkItem`1<System.__Canon> ByRef)
at Libronix.DigitalLibrary.Guides.Sections.LabelSearchSectionBase+<DoWork>d__14.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1025</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-08T10:44:56.432700300Z" />
<EventRecordID>75873</EventRecordID>
<Channel>Application</Channel>
<Computer>FTPSURFACEPRO4</Computer>
<Security />
</System>
<EventData>
<Data>Application: Logos.exe
Framework Version: v4.0.30319
Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unhandled exception in async work
Stack:
at System.Environment.FailFast(System.String, System.Exception)
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.AsyncWorker.DoStart[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1&lt;Libronix.Utility.Threading.AsyncAction&gt;, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext, System.Func`3&lt;Libronix.Utility.Threading.AsyncWorkItem`1&lt;System.__Canon&gt;,System.Threading.CancellationTokenSource[],System.__Canon&gt;)
at Libronix.Utility.Threading.AsyncWorker.Start[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Libronix.Utility.Threading.AsyncWorkGroup, System.Collections.Generic.IEnumerable`1&lt;Libronix.Utility.Threading.AsyncAction&gt;, Libronix.Utility.Threading.AsyncWorkOptions, System.Threading.CancellationToken, Libronix.Utility.Threading.ISynchronizationContext)
at Libronix.Utility.Threading.AsyncActions.Execute[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1&lt;Libronix.Utility.Threading.AsyncAction&gt;, Libronix.Utility.Threading.AsyncWorkOptions, Libronix.Utility.Threading.AsyncWorkItem`1&lt;System.__Canon&gt; ByRef)
at Libronix.DigitalLibrary.Guides.Sections.LabelSearchSectionBase+&lt;DoWork&gt;d__14.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.GroupedThreadPool.ExecuteNextCallback(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
</Data>
</EventData>
</Event>

Page 1 of 1 (8 items) | RSS