I'm upset with the new Logos 7.3 about information

I've been with logos since it came on a few floppy disks. I own over 1300 resources and purchased logos seven cross grade and am a logos now subscriber since its beginning. Yet it is implied in the above screenshot with the red X that I am a lower-class user because I don't have a logos seven library. I am a layperson and I choose to buy the books that I really need rather than ones that I will never look at. Please let me know your opinion on this issue.

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Todd Phillips

I agree. It's annoying, plus it shows less info than before. Previously it showed the largest library purchased, now it's just a binary value: L7 library or not. Neither way is useful--they need to show a list of libraries.

Lee

Mike I am also not that happy with this either, I have Logos 7 Standard Platinum. But the about info only gives me credit having a Logos 7 library.. For the longest time it just showed that I had Logos 6 Reformed Platinum at least this has been changed. I would like the software to reflect the current base package that I have upgraded to and paid for.

This is the 6th base package I have now and Logos / FL could at least acknowledge that yes you do have Logos 7 Platinum within the software.

DMB

Mike, my apologies, but that is so funny. Usually businesses try to over-emphasize a customers love for their product. Logos really goes out of its way to insure you know you're NOT a Logos-lover. Unless you click that pretty blue link!

I'm guessing they'll give me a no-library, since my last package was asked to commit seppiku in the late 2009's.

Phil Gons (Logos)

Mike, thanks for the feedback. And thanks for being a longtime customer! Our intent is not to make anyone feel like a lower-class customer. I'm sorry the design made you feel that way.

First, let me say that this is not the final design for this feature. We'd like to show more information than "pre-Logos 7." Ideally, we'd show your latest library's version and level. But we need a new web service to do that. We also realize that the binary green check-mark and red ex don't do justice to the nuance here. We'll give some more thought on how to modify this.

Second, let me clarify that what we're trying to do is serve customers. We've found that the majority of customer think of Logos as one, unified thing. Many will download the free engine and not really understand that they're missing out on new features. Many who do a full upgrade don't understand that their upgrade includes a new library. These nuances are lost on many people, and our aim is to help people have a more precise understanding of what they have and don't have. It's okay if you intentionally choose just to update the software, or the software and the features. Our aim is to help those who make the wrong choice out of ignorance or confusion.

Thanks for your feedback. We'll keep it in mind as we improve this.

EastTN

https://community.logos.com/discussion/comment/871953#Comment_871953

I get that the tone may be a bit off from a marketing point of view, but I'm struggling a bit to see the real problem here. The software version number is critically important. But that's pretty much it - the "about" doesn't even try to provide the information we'd need to track our purchases. It's basically performing the same function as the manufacturer's nameplate on a car; it's a shiny chrome symbol, so to speak, that you've purchased an expensive product from a "name brand" manufacturer.

Personally, I wish there were a good way to track purchases from within the application - perhaps by appending a "purchase date" field to each resource (in my perfect world, it would also have the purchase price too). But other than the version date, I view this as a digital marketing sticker slapped on the back of the product.

ADDENDUM:

I didn't see Phil's response before hitting "enter" on my post.

...We've found that the majority of customer think of Logos as one, unified thing. Many will download the free engine and not really understand that they're missing out on new features. Many who do a full upgrade don't understand that their upgrade includes a new library. These nuances are lost on many people, and our aim is to help people have a more precise understanding of what they have and don't have. ...

This seems like a reasonable thing for FaithLife to be concerned about.

.... We'd like to show more information than "pre-Logos 7." Ideally, we'd show your latest library's version and level. ...

That would seem helpful.

Hapax Legomena

https://community.logos.com/discussion/comment/871961#Comment_871961

I have Verbum 7 Portfolio and this screen directs me to "Explore More Libraries" at the Verbum.com website but the only ones I don't have are the Spanish language ones. No habla.

Jan Krohn

https://community.logos.com/discussion/comment/871958#Comment_871958

Ideally, we'd show your latest library's version and level.

Ideally (imo), you'd show ALL owned library versions and levels. :-)

DMB

https://community.logos.com/discussion/comment/871961#Comment_871961

EastTN, no offense, but you can't be among the living (joking). The SE on my new electric bicycle is absolutely critical. It means I have the best, and the hill is just too steep (the SE tried its best, but the rider might need to diet). Our electric wonder car is a complete waste, if we can't be reminded how smart we were (and wasted large amounts of mula).

I really think Christians (not referring to EastTN) like to play like they're not human, even though casual observation highlights women with their fashions, and men with their latest gadgets ... oh yes .... Logos7 Sapphire!!!

Logos would do well to reward the humans for buying so much stuff. Then they'll buy even more.

Randy W. Sims

https://community.logos.com/discussion/comment/871961#Comment_871961

I get that the tone may be a bit off from a marketing point of view, but I'm struggling a bit to see the real problem here. The software version number is critically important. But that's pretty much it - the "about" doesn't even try to provide the information we'd need to track our purchases.

I agree. I don't really care if it shows what libraries I own (though it would be nice and appease). What it should show is enough diagnostic information to be helpful: The software version and what features are enabled/disabled and the information to determine why.

Hapax Legomena

https://community.logos.com/discussion/comment/871965#Comment_871965

. . .

Logos would do well to reward the humans for buying so much stuff. Then they'll buy even more.

The whole point, I imagine.

I want Logos/Verbum/Faithlife to survive and Bob to prosper so all the money I've spent won't go down the drain. So, I guess I'll have to accept the marketing.

Phil Gons (Logos)

https://community.logos.com/discussion/comment/871967#Comment_871967

What it should show is enough diagnostic information to be helpful: The software version and what features are enabled/disabled and the information to determine why.

We're working on some improvements for 7.4 that will show you specifically what functionality you're missing and what to do about it if you'd like to enable it. We also plan to have a setting that will allow you to disable it if you don't care to be reminded about missing functionality.

DMB

https://community.logos.com/discussion/comment/871968#Comment_871968

Hapax ... normally I'd agree. But in this case, Phil proposes to attach a label to the pastor's suit, saying 'We DO make better suits than you bought.' It'll be a big motivator.

EastTN

https://community.logos.com/discussion/comment/871965#Comment_871965

...The SE on my new electric bicycle is absolutely critical. It means I have the best, and the hill is just too steep (the SE tried its best, but the rider might need to diet). Our electric wonder car is a complete waste, if we can't be reminded how smart we were (and wasted large amounts of mula).

Well, now that you put it that way ...

[:D]

EastTN

https://community.logos.com/discussion/comment/871967#Comment_871967

...What it should show is enough diagnostic information to be helpful: The software version and what features are enabled/disabled and the information to determine why.

That makes complete sense to me - it's information needed for support and troubleshooting.

Simon’s Brother

https://community.logos.com/discussion/comment/871969#Comment_871969

I've been with logos since it came on a few floppy disks. I own over 1300 resources and purchased logos seven cross grade and am a logos now subscriber since its beginning. Yet it is implied in the above screenshot with the red X that I am a lower-class user because I don't have a logos seven library. I am a layperson and I choose to buy the books that I really need rather than ones that I will never look at. Please let me know your opinion on this issue.

Once again Faithlife treats its customer with no respect putting a big red cross against them because they haven't bought a Logos 7 library is appalling.

Second, let me clarify that what we're trying to do is serve customers.

Er no, I don't think you are serving customers when that is the way you choose to communicate with them. Sorry customer but you get a big red cross on your account because you have spent money buying one of our latest libraries. Previously we told you, it's not required but now if you haven't your getting a cross against your name

I really don't understand how the designers could ever think putting the dredded red ink mark on a users software against their account information is helpful.

I don't really care if it shows what libraries I own (though it would be nice and appease). What it should show is enough diagnostic information to be helpful: The software version and what features are enabled/disabled and the information to determine why.

Yes Randy helpful informaiton is welcome, what Faithlife designers have done has gone beyond helpful information to providing a judgement on the users purchase choices.

We're working on some improvements for 7.4 that will show you specifically what functionality you're missing and what to do about it if you'd like to enable it. We also plan to have a setting that will allow you to disable it if you don't care to be reminded about missing functionality.

The real truth is coming out in this comment, you just want to intrude further with your marketing. We've given you a big fail mark against your account because you haven't spent enough money with us recently but if you'd like us to remove it, here's how you can do that by spending more money this way. You are going beyond the helpful diagnostic information that Randy discusses. This goes to the heart of a marketing team driven by worldly focussed marketing practices - lets tell the customers who haven' spent enough money with us they are bad - a big red cross on their software about page should do make that clear to them, and then once we got them feeling bad, lets provide a way for them to fix their failure by directing them how to spend more money with us.I wonder what Martin Luther would think.

Phil you used to be a customer like one of us, what has happened to you that you know think treating customers this way is an appropriate way to engage them and is somehow helpful to them. Your customer base includes academics, pastors and theological students yet you seem to think treating them like children and red inking them is they way to communicate with them. Really disappointing stuff once again from the Faithlife Design and Marketing Teams.

DMB

https://community.logos.com/discussion/comment/871998#Comment_871998

I know, I know ... I should be quiet. But I can't stop laughing. I assume, if I update my Logos7, I'll get TWO red X's! I feel like the Doublement girls. Double my red-hot flavor. Wow, this is great.

Deacon Steve

https://community.logos.com/discussion/comment/872004#Comment_872004

I posted in a different thread before I saw this one ... thought it more appropriate here ....

I would also mention a more insignificant, but curious issue on the Info Panel header ... I use the Verbum-branded version of the software (v7), am a Verbum Now member, and I have the Verbum 7 Platinum Library. Everything displays the Verbum branding except for the library. It says Logos 7. Seems like there may be a different level of precision in the display than there used to be. I recall seeing Verbum Capstone in that header information prior to the v7 upgrade this fall. Not sure what it said before this update.

Andrew Batishko

https://community.logos.com/discussion/comment/872009#Comment_872009

I posted in a different thread before I saw this one ... thought it more appropriate here ....

I would also mention a more insignificant, but curious issue on the Info Panel header ... I use the Verbum-branded version of the software (v7), am a Verbum Now member, and I have the Verbum 7 Platinum Library. Everything displays the Verbum branding except for the library. It says Logos 7. Seems like there may be a different level of precision in the display than there used to be. I recall seeing Verbum Capstone in that header information prior to the v7 upgrade this fall. Not sure what it said before this update.

Thanks for the report, Steve. I believe this supposed to say "Verbum 7 Library". We'll get this fixed up.

PetahChristian

https://community.logos.com/discussion/comment/871998#Comment_871998

Is it really that important to see how many libraries we own?

Must we find fault with FL for how they choose to market their product?

With it we bless our God and Father, and with it we curse men, who have been made in the similitude of God. Out of the same mouth proceed blessing and cursing. My brethren, these things ought not to be so. James 3 9:10 NKJV

MJ. Smith

Please let me know your opinion on this issue.

I think it is a poor choice of icons but have more important issues to spend my "upset" on [;)]

MJ. Smith

https://community.logos.com/discussion/comment/871961#Comment_871961

but I'm struggling a bit to see the real problem here.

Just attaching to you for convenience EastTN not actually responding to you. There is one real problem and that is the Logos only/Verbum only features when one has actually purchased both. Yes, there is a backdoor via the command box but it does affect the visible options esp. in the Passage Guide. I would like it to be noted.

Mike McKnelly

https://community.logos.com/discussion/comment/872023#Comment_872023

I already have 1300+ resources. Logos Now. and the crossgrade also I own Silver 5. I cant see any advantage to me to buy Logos 6 and 7 silver library. many of the books I own are hand picked by me.

Clifford B. Kvidahl

https://community.logos.com/discussion/comment/872027#Comment_872027

If this is the case, then why let a red check mark bother you? You have spent your time and money building the library that suits your needs best, why let a silly red check mark worry you? You see no value in Logos 7, isn't that all that matters?

Bruce Dunning

https://community.logos.com/discussion/comment/872023#Comment_872023

I think it is a poor choice of icons but have more important issues to spend my "upset" on

That pretty much sums it up for me too.

Vincent Chia

Concerning the OP:

Please pardon my ignorance, but how do we get to see the information which the OP is upset about (i.e. the green ticks and the red cross)?

Erwin Stull, Sr.

https://community.logos.com/discussion/comment/871964#Comment_871964

Ideally, we'd show your latest library's version and level.

Ideally (imo), you'd show ALL owned library versions and levels. :-)

I can see that as being beneficial (not critical), I was about to write that it would be nice, but not on the about screen, until I discovered the amount of white space on that screen. They could probably fit 30 different packages in that space. [:)]

Phil Gons (Logos)

https://community.logos.com/discussion/comment/871998#Comment_871998

Once again Faithlife treats its customer with no respect putting a big red cross against them because they haven't bought a Logos 7 library is appalling.

You're reading intent into the symbols that wasn't there. The question is whether the user is up to date in three different categories. The ✓ = yes; the x = no. That’s it. This is a common convention for communicating yes and no with symbols. Do you feel the symbols are less offensive in the software category? If the symbols were replaced with corresponding words, would you feel the same way? Or is it the fact that we’re raising the question of being up to date at all? I'm not discounting your feelings. I've already indicated earlier in this thread that we'll reconsider the symbols. (Do you have a proposal on a different set of symbols?) But there's really no disrespect intended. We're simply conveying facts here. There's no need to be embarrassed or feel diminished if you see an x. The benefit of the x (the concept, not necessarily the symbol) is that it might alert a user to something they didn't know before. This isn't aimed at those who frequent the forums and already have a pretty nuanced understanding of these categories. It's aimed at the majority of users who don't really understand the differences between the free engine, the feature set, and the library.

The real truth is coming out in this comment, you just want to intrude further with your marketing. We've given you a big fail mark against your account because you haven't spent enough money with us recently but if you'd like us to remove it, here's how you can do that by spending more money this way. You are going beyond the helpful diagnostic information that Randy discusses. This goes to the heart of a marketing team driven by worldly focussed marketing practices - lets tell the customers who haven' spent enough money with us they are bad - a big red cross on their software about page should do make that clear to them, and then once we got them feeling bad, lets provide a way for them to fix their failure by directing them how to spend more money with us.I wonder what Martin Luther would think.

That's just not the case. We're trying to provide helpful information so users can make informed decisions. Yes, we want to make sales. But we want to make sales because we believe we have a lot of value to provide to Bible students that's worth their money, and we want to do so in a transparent way that serves them by helping them make informed decisions. I made it clear in my previous comment that this will all be optional. If you prefer not to see missing functionality, you can turn it off globally. There's absolutely no requirement to spend money to turn off the upsell.

Phil you used to be a customer like one of us, what has happened to you that you know think treating customers this way is an appropriate way to engage them and is somehow helpful to them. Your customer base includes academics, pastors and theological students yet you seem to think treating them like children and red inking them is they way to communicate with them. Really disappointing stuff once again from the Faithlife Design and Marketing Teams.

I don't think I've changed. I'm still a champion for customers, and I’m very aware of and sensitive to customers with low budgets. Ask around the office, and I think you'll find that I'm a strong advocate for pro-customer behavior. Just last week I sent around an example of how Google notified me that I was underutilizing a Compute Engine VM. They recommended that I drop down to a smaller VM and save $17/mo. As I customer, I really appreciate businesses that have my best interest in mind (and I also know that they’re doing it in part because they want to build trust so they can keep my long-term business). As an employee at Faithlife, I want to keep advocating that we do similar things to take care of customers and help them feel like they can trust us.

One thing that may be missing here is intended audience and context. We're aiming primarily at the tens of thousands of people who download our free engine and haven't bought a base package or in many cases spent any money with us yet. What we've done historically is hide features for which users don't have a license. IMO, that's not a particularly pro-user behavior. What if one of those features would be of great value to a user and we've never made them aware of it? I think we've failed to serve them well. We're shifting to exposing unlicensed features so users can make informed decisions. If a user decides he's not interested in a feature, that's fine. You can toggle a setting to hide all the in-app upselling. We're happy to serve users who have little-to-no spend with us. We just want to make sure they're in that category on purpose rather than because we've not made clear to them what they're missing and how to do something about it. The fact that we're creating a way to turn this off should make it clear that we care about serving users of all spend levels. We don't want anyone to feel punished or belittled. We’re opposed to shaming people into buying. Not only is that against our values, but it’s also just bad business.

One of the reasons we're even pursuing this is so that we can be even more pro-customer to the rest of our base. Many people start with our free engine and then eventually work their way to a base package. But that's happened more organically than through a carefully designed sales funnel in many cases. We feel a responsibility to make sure we're making the most of the opportunities we're given—not just for their sake, but for the broader user base and for future users of Logos. It's a matter of wisdom and stewardship to make sure we're working to deliver as much value as we can to as many customers as we can. Growing the business with transparent communication so we can serve everyone better is what's motivating this change. If you have suggestions on how we can better accomplish these goals, but all means please share them. We want to find a solution that serves everyone well.

This set of changes is part of a larger plan that's not yet shipped. More of this will become clearer in February and beyond. We’d appreciate your feedback along the way. Most of all, we’d appreciate the benefit of the doubt that we are really committed to serving our customers. If you have ideas on how we can do that better, we’d love to hear them.

Phil Gons (Logos)

https://community.logos.com/discussion/comment/872054#Comment_872054

Concerning the OP:

Please pardon my ignorance, but how do we get to see the information which the OP is upset about (i.e. the green ticks and the red cross)?

Make sure you're running 7.3, and then check About Logos Bible Software.

delete12066188

https://community.logos.com/discussion/comment/872071#Comment_872071

Just saw it after seeing this Thread...cause I normaly never got to this Place "about"

OK there is a red Cross on Libary, So what? I know I don't have a L7 LIbary I have L6 Gold and LN that right for me and my Budget. Dit I feel bad if i see this red cross? Dit I feel like a Second Class Logos User? Not at all. I also don't feel like a Looser cause I'm still working with Word 2010 even if Microsoft reminds me that my Software is old...come one there is more in the World to be upset about as a red Cross.

BUT

a red Cross in my Software normaly tells me, that there is something broken or does'nt work anymore. So just remoove this red Cross would help.

delete12066188

https://community.logos.com/discussion/comment/872084#Comment_872084

Maybe I should ask myself...why dit it makes me feel bad even if Logos would handle me as Second or third Class User? Maybe I thought on myself as more important as I am...

delete12066188

https://community.logos.com/discussion/comment/872089#Comment_872089

Last Statement (have to clean up my Kitchen) From Buisness Side People with a Mark like red Crosss are not the Second Class. They are the First Class! The Company will do anything for them to let them get a new Libary [;)]

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/872084#Comment_872084

a red Cross in my Software normaly tells me, that there is something broken or does'nt work anymore. So just remoove this red Cross would help

+1 [Y] for removing X; mock up of an empty circle shows something is lacking:

For customers that have free engine without any library purchase, then empty circle (or gauge) is more accurate.

Alternate circle idea is a gauge to show amount of available functionality: empty lacks a lot while Now membership is full. Gauge level for Cloud depends on subscription level.

For library, Full could be "Gem" equivalent (number of resources) => Suggestion: "Gem" superset of Base Packages that would be true for a number of forum posters that have many thousands of resources. If have only have free engine and free resources, then Library gauge is nearly empty (and searches can lack results). Portfolio package could be 3/4 full, which is substantial.

For this library, gauges show a number of features are unavailable plus number of resources in library could be noticeably increased.

Keep Smiling [:)]

DMB

https://community.logos.com/discussion/comment/872071#Comment_872071

Phil, Phil, Phil .... you're using Bob-ian logic. I'm completely up to date with no Now subscription. And I'm completely up to date with no L4, L5, L6, or L7 package ... and yes, I do have a fairly expensive library contra you guy's marketing.

You 'could' have put the latest software ship in parens like many, if indeed you were worried.

Now, personally, I've been laughing, because you guys turned a good user request (what do I have??) into a marketing gimmick.

I don't think so, but for Bible software, it sounds like revenues are suffering more than the rumors are. Looks like.

Leo Wee Fah

https://community.logos.com/discussion/comment/872121#Comment_872121

KS4J, I like very much your brilliant proposal [Y][Y]

SteveHD

https://community.logos.com/discussion/comment/872122#Comment_872122

I like the informative view you have provided. Makes it so I do not have to call to ask. Clear. It is not telling something I do not expect and if it was I would know there was an issue. The links lead me right to where I need to go to improve my investment. No animations. Yes, I like it.

Apparently I need to get updated soon!

Mark Barnes

https://community.logos.com/discussion/comment/871958#Comment_871958

First, let me say that this is not the final design for this feature. We'd like to show more information than "pre-Logos 7." Ideally, we'd show your latest library's version and level. But we need a new web service to do that. We also realize that the binary green check-mark and red ex don't do justice to the nuance here. We'll give some more thought on how to modify this.

I'm not upset by the current choice, but if I was looking to improve it, I might suggest:

With regard to Features, I suggest:

A red icon for those who have never bought a base package.
An amber icon for those who own Feature Sets from L4 through L6 (or L7 starter).
A green icon for those who have L7 feature set, or Logos Now.

With regard to Library

I'm not sure how helpful the current system is at all. Users who have L4 Portfolio have a better library than L7 Starter, so why should the L4 user have a red cross?
If you want to colour-code it, it should be done on library size, but that would be decisive, and of little help.
So, I would suggest removing this, and replacing it with an additional licencing panel (like the datasets list), that listed all your base packages — although I'm not personally convinced that a base package is necessarily more valuable than a bundle or large collection...

Brooks Cochran

https://community.logos.com/discussion/comment/871998#Comment_871998

I agree. I know what I have...what I want...what I need. At times when dealing with FL regarding sales/etc I feel like I am dealing with a car dealership. For the record...I have been with Logos/FL since Version 2.0.

Bill Anderson

https://community.logos.com/discussion/comment/872133#Comment_872133

At least in Logos 7 this is tucked away behind Help>About. I'd be really concerned if they did what Adobe has done.

In Adobe Reader, by default the "Tools" pane (read extra-fee required features) are visibly displayed and in your face. You can choose to hide it, which I have done.

PetahChristian

https://community.logos.com/discussion/comment/872132#Comment_872132

An amber icon for those who own Feature Sets from L4 through L6 (or L7 starter).

[Y] You own some features, but are missing other features. I think that's very sensible.

Currently, you have to understand what datasets are required for a tool to work. Users shouldn't need to know those details.

It would be helpful if people could easily see which tools would be new to them, so they could know what they'd need to buy/rent to get access to the tool(s) they want.

SineNomine

https://community.logos.com/discussion/comment/872069#Comment_872069

I intend to write one or more posts later contributing to this thread in the hopes of improving the information display, but for lack of time at the moment, I simply want to thank Phil Gons and FaithLife for improving what they've done so far and for actively responding to customer feedback. [Y][Y]

I would also like to publicly note that I attribute to Phil and the rest the best of intentions in what they're doing here.

Benjamin Varghese

https://community.logos.com/discussion/comment/872137#Comment_872137

What Faithlife is missing here: When a Customer has his or her needs met, it is all green for him or her, irrespective of whether how Faithlife wants to think about it.

Faithlife wanting to forcefully label a customer as 'lacking' is offensive. Simple state what the customer has without labelling it As lacking.

it is sad that Faithlife can trust its customers to use its sophisticated software but cannot trust them them to figure out they need a better set of features or library except by nagging them this way.

P A

https://community.logos.com/discussion/comment/872149#Comment_872149

I am confused, I am only showing Logos 7.2

why have I not got Logos 7.3?

P A[:^)]

EastTN

https://community.logos.com/discussion/comment/872149#Comment_872149

I have some real sympathy for FaithLife on this one. Designing good, intuitive user interfaces is hard - especially when you're going for a "read at a glance" dashboard display. The red X was a poor choice because it rubs lots of people the wrong way, and I suspect FaithLife is fully aware of that now. But the idea of putting a quick summary of the features you've purchased next to the software version number is not a bad one. If nothing else, it could make some customer service calls easier.

I don't think giving a library "level" makes as much sense, because of all the complications that have been described, but many of us do seem to take a degree of satisfaction from either the level of base package we've purchased or the total number of books we've accumulated. Perhaps one simple thing that might help would be to list, in addition to the latest library version and level, the total number of resources for a user.

Or perhaps FaithLife could simply not list any information about the size of our libraries, and save us from the temptation of pride [;)]

Graham Criddle

https://community.logos.com/discussion/comment/872154#Comment_872154

why have I not got Logos 7.3?

Try the command "update now"

If that doesn't get you the update I suggest you start a new thread as your issue could get lost here.

David Bailey

For red X items, it should flash and sound an alarm to make it even more obvious that you are missing out and need to spend more...[:P]

Jan Krohn

https://community.logos.com/discussion/comment/872161#Comment_872161

I'm just glad it doesn't push me towards buying a LN subscription [:P]

Robert Harner

https://community.logos.com/discussion/comment/872161#Comment_872161

For red X items, it should flash and sound an alarm to make it even more obvious that you are missing out and need to spend more...

. . . and perhaps a link to apply for a new credit card [:O]

(‾◡◝)

https://community.logos.com/discussion/comment/872197#Comment_872197

Ahhhhh - now I feel better.

SineNomine

https://community.logos.com/discussion/comment/872014#Comment_872014

I posted in a different thread before I saw this one ... thought it more appropriate here ....

I would also mention a more insignificant, but curious issue on the Info Panel header ... I use the Verbum-branded version of the software (v7), am a Verbum Now member, and I have the Verbum 7 Platinum Library. Everything displays the Verbum branding except for the library. It says Logos 7. Seems like there may be a different level of precision in the display than there used to be. I recall seeing Verbum Capstone in that header information prior to the v7 upgrade this fall. Not sure what it said before this update.

Thanks for the report, Steve. I believe this supposed to say "Verbum 7 Library". We'll get this fixed up.

Thank you for fixing it already in SR 1.

Philana R. Crouch

https://community.logos.com/discussion/comment/872009#Comment_872009

I posted in a different thread before I saw this one ... thought it more appropriate here ....

I would also mention a more insignificant, but curious issue on the Info Panel header ... I use the Verbum-branded version of the software (v7), am a Verbum Now member, and I have the Verbum 7 Platinum Library. Everything displays the Verbum branding except for the library. It says Logos 7. Seems like there may be a different level of precision in the display than there used to be. I recall seeing Verbum Capstone in that header information prior to the v7 upgrade this fall. Not sure what it said before this update.

This should be fixed in 7.3 SR-1 (7.3.0.0041)