Bug: Inconsistent formatting/appearance for Beginning Biblical Hebrew (BBH) Courses tool resource

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PetahChristian | Forum Activity | Posted: Thu, Dec 22 2016 11:19 PM

When viewed in the Courses tool pane (for HB101 segment 2, Suggested Reading, Final Letters), there is no visible table or columns for the two forms:

 

When that reading is opened in its own tab, the table is visible, but the Hebrew letter מ Basic form is not visible:

When the same content is viewed independently of the reading, the מ is visible again.

LLS:46.20.17
2009-10-27T03:15:50Z
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This occurs with 7.3.0.0031 on macOS 10.12.2

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PetahChristian | Forum Activity | Replied: Fri, Dec 23 2016 12:10 AM

Here's a worse example of the same textbook's table formatting issues when appearing within the Courses tool pane:

 

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PetahChristian | Forum Activity | Replied: Sun, Jan 1 2017 8:17 PM

When FL is back in the office, would someone please determine if this a Courses tool (program) bug, and/or an issue with that specific resource.

Since this resource makes extensive use of that style of table throughout the book, the incorrect formatting and/or missing text content will likely be a recurring problem in upcoming course segments.

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PetahChristian | Forum Activity | Replied: Tue, Jan 3 2017 10:15 PM

Bumping this, as I would appreciate hearing whether this is an L7 Courses tool bug, and, if so, whether a case will be opened for it. Hoping this can be fixed for 7.4.

I also noticed today that the Courses tool does initially show the (Vowel Names, Signs, Sounds, and Positions) table with proper formatting for a split second, before redrawing the content without any table formatting.

Not sure why the Courses tool is redrawing the content, or why it initially renders the content correctly, then renders it incorrectly.

Again, this is Logos 7.3 SR-1 (7.3.0.0041) on macOS 10.12.2 (16C67).

Thanks for any help reproducing/fixing this bug!

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Philana R. Crouch | Forum Activity | Replied: Wed, Jan 4 2017 9:30 AM

PetahChristian:

Bumping this, as I would appreciate hearing whether this is an L7 Courses tool bug, and, if so, whether a case will be opened for it. Hoping this can be fixed for 7.4.

I also noticed today that the Courses tool does initially show the (Vowel Names, Signs, Sounds, and Positions) table with proper formatting for a split second, before redrawing the content without any table formatting.

Not sure why the Courses tool is redrawing the content, or why it initially renders the content correctly, then renders it incorrectly.

Again, this is Logos 7.3 SR-1 (7.3.0.0041) on macOS 10.12.2 (16C67).

Thanks for any help reproducing/fixing this bug!

Hi PetahChristian,

I've reproduced this and will let the team know.

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PetahChristian | Forum Activity | Replied: Wed, Jan 4 2017 10:04 AM

Thanks very much, Philana! It is good simply to get feedback that a case is/will be opened, and it will get fixed in a future release.

Thanks again!

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PetahChristian | Forum Activity | Replied: Tue, Feb 7 2017 3:25 PM

Merely noting that this issue is still present in 7.4.0.0032 on macOS 10.12.3 (16D32).

Thanks to the developers for many improvements and bug fixes in 7.4!

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Philana R. Crouch | Forum Activity | Replied: Tue, Feb 7 2017 3:36 PM

PetahChristian:

Merely noting that this issue is still present in 7.4.0.0032 on macOS 10.12.3 (16D32).

Thanks to the developers for many improvements and bug fixes in 7.4!

PetahChristian,

We still have an open case for this issue. I don't have any updates on when this will be fixed. 

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PetahChristian | Forum Activity | Replied: Tue, Feb 28 2017 7:24 AM

Philana R. Crouch:
We still have an open case for this issue. I don't have any updates on when this will be fixed.

Hi Philana,

Any possibility of this getting fixed for 7.5 or 7.6? This layout issue affects the whole HB101 course, as Dr. Futato's textbook is used throughout every unit.

Thanks!

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PetahChristian | Forum Activity | Replied: Sat, Mar 25 2017 9:21 PM

Philana R. Crouch:
I don't have any updates on when this will be fixed.

Perhaps 7.6? This issue has been around since 7.3 (when HB101 shipped in December). Hoping this and other Course tool issues can be fixed in one fell swoop!

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PetahChristian | Forum Activity | Replied: Sun, Jul 2 2017 11:03 PM

This issue is still present in 7.7 SR-1 (7.7.0.0018).

Any idea when some of these Courses tool issues will get fixed?

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PetahChristian | Forum Activity | Replied: Tue, Jul 4 2017 8:25 AM

Here's another case where the formatting/appearance looks different inside/outside the Courses tool.

Within the Courses tool, the last row of the table is affected. Neither column aligns with the earlier rows, and עִיר is truncated.

In a separate tab, the marked reading also has issues. Again, part of עִיר is missing, and it also appears below the "Done" visual filter.

This is a common issue where the trailing part of a sentence -- either Hebrew or English -- often is cut off by the visual filter. The effect in the Courses tool is that the content ends abruptly. I.e. עִי instead of עִיר.

When the visual filter is not enabled (or the reading is marked as done), the table appears correctly in the resource.

Hoping this issue can be fixed, as the content should appear the same, whether it's read in the Courses tool or in a separate tab. Thanks!

7.7 SR-1 (7.7.0.0018) on macOS 10.12.5 (16F73)

LLS:46.20.17
2009-10-27T03:15:50Z
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PetahChristian | Forum Activity | Replied: Thu, Aug 3 2017 3:18 PM

Another case where a (second) table isn't displayed properly within the Courses tool:

Logos Bible Software 7.8 SR-1 (7.8.0.0037) on macOS 10.12.6 (16G29)

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Alan Palmer (Faithlife) | Forum Activity | Replied: Fri, Aug 4 2017 9:29 AM

We are currently working on bringing this old resource up to our current standards. Once we do so, I think you'll find the experience to be far better.

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PetahChristian | Forum Activity | Replied: Fri, Aug 4 2017 9:49 AM

Thank you, Alan! I look forward to it!

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PetahChristian | Forum Activity | Replied: Thu, Mar 22 2018 12:13 PM

Alan Palmer (Faithlife):

We are currently working on bringing this old resource up to our current standards. Once we do so, I think you'll find the experience to be far better.

I noticed that BBH was recently updated -- thank you! -- but this formatting issue is still unresolved. It appears to be related to misplaced Stop Reading markers in the HB101 course readings, rather than the BBH resource itself.

There is a primary and secondary issue at work here:

  1. Courses tool readings shouldn't end mid-table or mid-sentence (or it will affect formatting, or truncate the last few Hebrew characters of a word).
  2. The Courses tool should gracefully handle cases where closing markup is missing (due to misplaced Stop Reading markers) and automatically close tables to ensure that they are formatted properly within the Courses tool.

Thank you for any attention this issue will receive!

7.13 (7.13.0.0017) on macOS 10.13.3 (17D102)

LLS:46.20.17
2018-02-21T01:22:50Z
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