Kevin A. Purcell: I got a notice saying it would charge me the $7 on April 5. I'm supposed to get it free. Is this an error?
I got a notice saying it would charge me the $7 on April 5. I'm supposed to get it free. Is this an error?
Same here ...
Blessings,Floyd
Pastor-Patrick.blogspot.com
Floyd Johnson: Kevin A. Purcell: I got a notice saying it would charge me the $7 on April 5. I'm supposed to get it free. Is this an error? Same here ...
I'm sure the automated pre-pub emails aren't designed to handle special deals such as this.
Both FL and the product page say it will be free (for those who met the requirements of the deal). I would rely on that knowledge that you won't be charged even though the system has to display a price.
Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!
Hi all,
The email that you received was an auto-generated transactional email that sends once we set a date for shipment of a product. Since this is a specialized offer, our systems do not pick up on the nuances of the promotional offer.
However, I guarantee that you will NOT be charged the $7.99 fee come 4/5. We are in the process of sending a follow up email to those who qualify for the offer to indicate as much.
Thank you for making me aware of this!
Daniel
Product Manager, Faithlife
Thanks Daniel.
Thank you, Daniel.
Daniel Motley: I guarantee that you will NOT be charged the $7.99 fee come 4/5. We are in the process of sending a follow up email to those who qualify for the offer to indicate as much.
Will you post here when that e-mail is sent out - so errors (if any) can be corrected before the item ships? Thanks.
I have received the email
Floyd Johnson: Will you post here when that e-mail is sent out - so errors (if any) can be corrected before the item ships? Thanks.
Floyd,
Emails were sent out a few moments ago, you should receive one in the next few minutes if you haven't already.
Thanks!
When I saw the email telling me I was going to get charge I didn't even bother I know it was an error and sure enough later on I received an email with an apology. Thank you FL for another freebie! 👍
DAL
By
Daniel Motley: Floyd Johnson: Will you post here when that e-mail is sent out - so errors (if any) can be corrected before the item ships? Thanks. Floyd, Emails were sent out a few moments ago, you should receive one in the next few minutes if you haven't already. Thanks!
No email was received in either my inbox or my spam folder. I do have the HCSB in my library. Who do I need to contact?
No email in my inbox either...
Floyd and Raymond,
I'm going to look at both of your accounts and follow up to you both individually by email.
Daniel Motley: Floyd and Raymond, I'm going to look at both of your accounts and follow up to you both individually by email. Thanks!
Please check mine as well Daniel. Thanks!
Matthew: Please check mine as well Daniel. Thanks!
Will do, Matthew!
I never got an email either.
David Salazar: I never got an email either.
I'll check in on it for you as well, David.
Hi Daniel, please see if I quality. I just made the pre-order purchase. Thanks
Just a quick note to say that I received my followup e-mail at 3:58 this afternoon.
Floyd Johnson: Just a quick note to say that I received my followup e-mail at 3:58 this afternoon. Thanks Daniel.
Thanks Floyd! We found the reason why ~100 people didn't receive the email.
Everyone else--you should have received the email by now. Let me know if you haven't.
Daniel Motley: Floyd Johnson: Just a quick note to say that I received my followup e-mail at 3:58 this afternoon. Thanks Daniel. Thanks Floyd! We found the reason why ~100 people didn't receive the email. Everyone else--you should have received the email by now. Let me know if you haven't.
I have not received an email.