Logos 7 Home Page problem in MacBook Pro

James Paet
James Paet Member Posts: 49 ✭✭
edited November 20 in English Forum

Hi All,

I always encountered this problem every time I start Logos 7 in my MacBook Pro. Please see below.

Below is the Hardware specification of my MacBook pro. 

My Logos 7 version. 

I am not sure if the Hardware or the Operating System or Logos 7 is the one causing the problem.

Please advise if you encountered similar problem and was able to resolve it.

Thanks a lot for the help and God bless.

Comments

  • James Paet
    James Paet Member Posts: 49 ✭✭

    I hope this log could help the developer fix the problem.

    from cef.log, this is the log I got everytime I launch Logos 7 in my MacBook Pro.

    ==========

    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.632Z main - initializing raygun with settings", source: logos-app://homepage/build/main.js (8)
    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.634Z homepage - requesting getSidebarTiles", source: logos-app://homepage/build/main.js (8)
    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.641Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.645Z infiniteScroll - loading", source: logos-app://homepage/build/main.js (8)
    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.645Z homepage - requesting getTiles", source: logos-app://homepage/build/main.js (8)
    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.646Z main - homepage initialized", source: logos-app://homepage/build/main.js (8)
    [0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.646Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
    [0117/171242:INFO:CONSOLE(8)] "2017-01-17T09:12:42.235Z homepage - getSidebarTiles returned 8 items.", source: logos-app://homepage/build/main.js (8)
    [0117/171242:INFO:CONSOLE(8)] "2017-01-17T09:12:42.244Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
    [0117/171242:INFO:CONSOLE(8)] "2017-01-17T09:12:42.765Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
    [0117/171249:INFO:CONSOLE(8)] "2017-01-17T09:12:49.905Z homepage - getTiles returned 20 items.", source: logos-app://homepage/build/main.js (8)
    [0117/171249:INFO:CONSOLE(8)] "2017-01-17T09:12:49.966Z blogPost - Stripping image from blog post", source: logos-app://homepage/build/main.js (8)
    [0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:49.996Z homepage - all images done.", source: logos-app://homepage/build/main.js (8)
    [0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:49.996Z homepage - appending tiles.", source: logos-app://homepage/build/main.js (8)
    [0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:50.029Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
    [0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:50.069Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)

    ========

  • Mike Binks
    Mike Binks MVP Posts: 7,436

    Hi GCFSR

    I guess that the first question that you will be asked is...

    Is your display setting set to 100% or to something else.

    If the latter please recheck with the setting at 100%.

    It is a perennial problem for the developers as they try to make a multi-platform program work on multiple platforms with different display characteristics.

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Armin
    Armin Member Posts: 1,504 ✭✭✭

    I believe this is a known bug already reported elsewhere on the forum. I have the same issue. Just click the home button twice more and you see the entire page.

  • Armin
    Armin Member Posts: 1,504 ✭✭✭
  • Kevin Wang
    Kevin Wang Member Posts: 82 ✭✭

    I have this issue as well. It is recorded in another "crash" thread I created pointing out a different problem.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    GCFSR said:

    Hi All,

    I always encountered this problem every time I start Logos 7 in my MacBook Pro. Please see below.

    This is fixed in 7.3 SR-3

  • James Paet
    James Paet Member Posts: 49 ✭✭

    The issue is now fixed after installing 7.3 SR-3.

    Thanks a lot Logos for the support.

    God bless.