Hi folks,
Everything has been going great for a long time now and all of a sudden when I search Logos freezes on me. It will start my not showing results and then it freezes after I try again.
Need help,
Tim
Give some examples of a search? What OS (Mac/Windows)?
Enable logging and upload the compressed log files folder just after Logos freezes.
Dave===
Windows 10 & Android 8
Hi Dave,
I have a Windows PC.
I could either search a word or a phrase and it will freeze at least by the 3rd time.
I got logging on a zip folder but can't get it to the forum. (I probably don't know how?)
I took a screen image of it (nothing unusual) but can't get that on forum (don't see how that would help?)
If you can get me from here to where you are I would appreciate it.
thank you,
tim
Hi Tim
You can upload the zip folder using the paperclip icon at the top of the forum editor
1778.LogosError.zip
I need the compressed log files folder with the other logs (especially Logos.log).