Logos 4b crashes when I close Collections...

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This post has 13 Replies | 1 Follower

Posts 605
John Fugh, Jr. | Forum Activity | Posted: Wed, Mar 17 2010 10:00 PM

Hi,

I seem to be having an issue now with logos crashing when I close collections.  Attached is the crash log.  Please let me know what I can do to fix this problem.  Thanks in advance.

 

John4544.Logos4Crash.txt

Posts 605
John Fugh, Jr. | Forum Activity | Replied: Wed, Mar 17 2010 10:25 PM

I am not sure what happened, but I closed different panes and it started working.  So, this is no longer reproducable for me, but the previous message has my logs if anything can be gleaned by it.

 

John

Posts 25109
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Mar 17 2010 11:16 PM

So this occurred only when you closed the Collections tab in your layout? You could open Collections from the Tools menu OK?

Dave
===

Windows 10 & Android 8

Posts 605
John Fugh, Jr. | Forum Activity | Replied: Thu, Mar 18 2010 12:34 AM

I am not sure if I could open any new Collection tabs without a crash.  I didn't try.  If I did nothing and closed 4.0b, it would crash.  I fixed it by closing other tabs - like Dictionary of Jesus and the Gospels, Clippings - and closed the program without issue.  When I reopened it, it worked just fine.

 

John

Posts 18
Troy D. Walker | Forum Activity | Replied: Thu, Mar 18 2010 5:49 PM

I am having the same problem as well John. When I open "collections" section, Logos crashes. It hasn't happened before. It just started today.

Posts 463
George Allakhverdyan | Forum Activity | Replied: Thu, Mar 18 2010 8:19 PM

John Fugh, Jr.:

Hi,

I seem to be having an issue now with logos crashing when I close collections.  Attached is the crash log.  Please let me know what I can do to fix this problem.  Thanks in advance.

 

John4544.Logos4Crash.txt

I have submitted your logs to development and will update this thread when I get a response.

Posts 130
Robert J Smith | Forum Activity | Replied: Thu, Mar 18 2010 8:39 PM

I am also having a crash when attempting to open Collections.

1200.Logos4Crash.txt

Posts 18
Posts 463
George Allakhverdyan | Forum Activity | Replied: Fri, Mar 19 2010 2:28 PM

Thanks Robert and Troy, it seems you two are experiencing a different issue than the OP - I have submitted your logs to development and will update this thread.

Posts 4
Craig Edwards | Forum Activity | Replied: Mon, Mar 22 2010 1:23 PM

Logos 4.0b just started crashing this afternoon when I do these actions: start Logos 4, click on Tools, then click on Collections. Crash log and log file are attached.3750.Logos4.log 2772.Logos4Crash.txt

Posts 59
Todd White | Forum Activity | Replied: Mon, Mar 22 2010 2:48 PM

All of these issues should be fixed in 4.0b SR-1 which was released today http://community.logos.com/forums/t/14000.aspx. If you are still having troubles after updating please post your new crash files.

Posts 18
Troy D. Walker | Forum Activity | Replied: Mon, Mar 22 2010 4:12 PM

Nice. Just updated Logos and seems to be working correctly again.

Thanks for the help!

Posts 4
Craig Edwards | Forum Activity | Replied: Mon, Mar 22 2010 5:26 PM

The updated program has fixed my problem with opening Collections. Thank you.

Posts 130
Robert J Smith | Forum Activity | Replied: Mon, Mar 22 2010 6:53 PM

The update did the trick for me as well. Thanks.

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