PD101 unit inconsistency between Courses tool and Faithlife TV

Page 1 of 1 (10 items)
This post has 9 Replies | 0 Followers

Posts 3161
Forum MVP
PetahChristian | Forum Activity | Posted: Fri, Mar 17 2017 10:27 AM

In the Courses tool, segment 12 "A Citizen of Heaven ..." appears as the last segment of Unit 1.

On Faithlife TV, the same segment appears as the first segment of Unit 2.

Thanks!

P.S. Can the Mobile Ed team ask the developers to not forget the open case to reclaim the locator bar space? This was a bug that was introduced in 7.2, but not completely fixed for 7.3. I haven't seen any note that it has been fixed in the 7.5 beta. Hopeful that it will get fixed for 7.6!

Posts 3148
LogosEmployee
Thomas Ball | Forum Activity | Replied: Fri, Mar 17 2017 11:00 AM

Hi PetahChristian,

Thanks for reporting this! I'll report this. 

 

Posts 3161
Forum MVP
PetahChristian | Forum Activity | Replied: Fri, Mar 17 2017 6:23 PM

The exact same issue occurs with OT317.

  • In the Courses Tool, Segment 8 "Read as Great Literature" appears at the end of Unit 1.
  • On Faithlife TV, Segment 8 appears as the first segment of Unit 2: "The Canaanization of Israel..."

I peeked ahead to see if happened to reoccur in the next unit of OT317:

  • In the Courses Tool, Segment 23 "The Northern Tribes" appears at the end of Unit 2.
  • On Faithlife TV, Segment 23 appears as the first segment of Unit 3: "What's Wrong in Israel"

I'm just stumbling on these issues, and reporting them as I come across them, but this appears to be a recurring problem within courses that you may want to investigate in general.

Posts 3148
LogosEmployee
Thomas Ball | Forum Activity | Replied: Mon, Mar 20 2017 9:58 AM

Hi PetahChristian,

It sounds like there is a bug in an API that is causing this. We're aware of it and are working on fixing it.

 

Posts 3161
Forum MVP
PetahChristian | Forum Activity | Replied: Mon, Apr 3 2017 9:17 AM

Tommy Ball:
We're aware of it and are working on fixing it.

I can appreciate that this is a minor (cosmetic) issue, compared to more critical problems that need attention. Just bumping this for my sake, trusting that it will get fixed.

Posts 3161
Forum MVP
PetahChristian | Forum Activity | Replied: Mon, Apr 17 2017 7:17 AM

Still an issue (albeit minor and easy to work around). Has any progress been made to fix this?

Posts 976
LogosEmployee
Dave Dunkin (Faithlife) | Forum Activity | Replied: Mon, Apr 17 2017 9:00 AM

We are working on a fix. I expect it to be ready this week.

Posts 3161
Forum MVP
PetahChristian | Forum Activity | Replied: Mon, Apr 17 2017 9:20 AM

Thanks for the update, Dave!

Thankful to be able to watch Mobile Ed videos on the Apple TV.

Posts 83
LogosEmployee
Jeff Huff (Faithlife) | Forum Activity | Replied: Thu, Apr 27 2017 4:32 PM

Sorry for the delay.  We have changed the way we import the mobileEd courses into Faithlife TV that should have corrected the section grouping of all the courses.

If you have been frustrated by these alignment issues, please take another look and let us know if you have issues.

There are 4 courses that may still have issues that we are working to correct: TH191, LD201, HB101 and one DIY bible study resource.

Posts 3161
Forum MVP
PetahChristian | Forum Activity | Replied: Fri, Apr 28 2017 9:26 AM

Jeff Huff:
please take another look and let us know if you have issues

I checked PD101 and OT317, and the section grouping now looks correct.

Thanks for the fix, to everyone involved!

Page 1 of 1 (10 items) | RSS