Media search and media tool
I am having major issues with the media search and media tool. When I do a media search and click on an image which is then supposed to open in the media browser, it just doesn't do it. I have waited five minutes now for the image to open. The same thing happens if I use the media tool. This is very frustrating since i cannot export any image!! The whole point of Logos is quick and efficient work.
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Hi Jeffrey - and welcome to the forums
Jeffrey Haskins said:I am having major issues with the media search and media tool. When I do a media search and click on an image which is then supposed to open in the media browser, it just doesn't do it. I have waited five minutes now for the image to open. The same thing happens if I use the media tool.
Can you give some specific examples?
I have seen this sort of thing occasionally but I tried just now and it worked fine
From within the media tool
clicking on the first image resulted in this after a few seconds
Graham
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/Users/jeffreyhaskins/Desktop/Screen Shot 2017-04-12 at 15.34.07.png
For example, if i was to click on a picture, it will scroll and not load. Verses are fine, and some graphics are fine but photos do not load0 -
Jeffrey Haskins said:
/Users/jeffreyhaskins/Desktop/Screen Shot 2017-04-12 at 15.34.07.png
Sorry I can't see that - please upload in a reply using the paperclip icon.
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That's good. However, it doesn't work for me.
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Jeffrey Haskins said:
That's good. However, it doesn't work for me.
With the media item you show in your picture I can reproduce the same problem
My logfile attached to, hopefully, help Faithlife in tracking this problem down
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Graham Criddle said:Jeffrey Haskins said:
That's good. However, it doesn't work for me.
With the media item you show in your picture I can reproduce the same problem
My logfile attached to, hopefully, help Faithlife in tracking this problem down
I can also duplicate this issue with this image.
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💾 MacOS Sequoia 💾
🎁Logos 10 Gold 🎁 Logos 10 Reformed Platinum🎁
⌨ Logos Max ⌨0 -
Jeffrey Haskins said:
I am having major issues with the media search and media tool. When I do a media search and click on an image which is then supposed to open in the media browser, it just doesn't do it. I have waited five minutes now for the image to open. The same thing happens if I use the media tool. This is very frustrating since i cannot export any image!! The whole point of Logos is quick and efficient work.
Hey Jeffrey! Thank you for reporting this. We've got a case open on this behavior and will add this thread to it. Thank you to everyone who has spent time to reproduce the issue as well.
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Was this problem ever fixed. I am using Logos 10, and I cannot pull up the Tabernacle video using the media tool from the factbook. The Tabernacle video is in FSB according to the information provided by the factbook. By the way, I looked up booth in the factbook. From there I went down to media. In media, when I click on most of the images, they do not display. This is true if I try and do it from the media tool.
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