Logos 7 Crash at Start up
Hi there
Im experiencing problems concerning the start up of logos 7, it used to work but however is now crashing at start up.
I open logos 7, have attempted to open in both online/offline modes, also attempted to run it via different compatibility settings, but each time at the start up it crashes, sometimes it makes it into the logos first page right before the crash, other times simply crashes during load up.
Ive attached the log files zip as requested, and here are my system specs :
Windows 7 Intel(R) Core(TM) i5-2540M CPU @ 2.60GHz Ram = 8 GB ; 64 bit
Let me know if there is anything else i can provide to help fine the problem and solution
Thanks!
Sincerely,
Keegan
God Bless
Comments
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I recommend deleting the following folder: C:\Users\User\AppData\Local\Logos\Data\mdvv4f0p.3jc\AtlasManager\
It looks like the crash is in trying to access an index file that is created for Atlas data. If you delete the folder, that data will automatically be redownloaded and indexed. This should clear up the problem.
Andrew Batishko | Logos software developer
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Thanks for your advice Andrew! Will give this a go and report back!
Sincerely,
Keegan
God Bless
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THIS SOLVED IT !
Thank you so much for your time looking into the problem and pin pointing the problem and solution for me !
God Bless You
Sincerely,
Keegan
God Bless
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