Logos 7 Crashes at Startup

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Patrick Audia | Forum Activity | Posted: Fri, Apr 14 2017 7:08 AM

Hi, 

I just downloaded the free version of Logos 7 and it won't open. Can someone help? 

7723.LogosLogs.patrickaudia.20170414-100030.zip

Thanks

Patrick

Posts 24290
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Apr 14 2017 7:59 AM

Hi Patrick - and welcome to the forums

Sorry to hear you are having problems.

The logs you provide refer to Logos 6.14 and so it looks as though the L7 installation hasn't completed.

There are also reports of a network subsystem problem which might be computer-related (as opposed to Logos specific).

Also it looks as though full diagnostic logging isn't enabled.

Please restart your computer and see if the crashing problem persists.

If it does please enabled full logging and post a new set of logs after a crash - details at https://www.logos.com/support/mac/report-problem 

Graham

Posts 3
Patrick Audia | Forum Activity | Replied: Fri, Apr 14 2017 8:13 AM

Graham, 

Thanks for your help. It's working now. I downloaded Logos 7 again and it looked like I didn't take the last step to complete the download. It's running now and my resources have downloaded. 

Thank you.

Patrick

Posts 24290
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Apr 14 2017 8:59 AM

Hi Patrick

Great to hear it is working

Enjoy!

Graham

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