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Posts 90
Roy | Forum Activity | Posted: Sun, May 14 2017 11:23 PM

Up until now, when I would sort by savings on Vyrso, it would display in decreasing order of amount saved, usually starting at around 90 - 95 percent.

Now the search is starting at around 45 percent and going from there.

I know that there should be and indeed are resources that should be being displayed.

This post in the general forum https://community.logos.com/forums/t/142360.aspx was on a book I did not yet have. I followed the link and the book did indeed show up for a significant savings.

My only change is that this weekend I signed up for Logos Now. I don't know why it would but could this have messed me up in some way?

I'm off to bed so I will check here tomorrow for any response that will hopefully help me fix my search.

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alabama24 | Forum Activity | Replied: Mon, May 15 2017 4:24 AM

Are you using bookmarks? What happens if you don't? Have you tried a different browser? (Trying to eliminate issues on your side). 

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Posts 24914
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alabama24 | Forum Activity | Replied: Mon, May 15 2017 4:28 AM

I just checked and I'm seeing the same thing. The issue is pre-pubs are appearing BEFORE live resources. Once you get past those, it is as normal. 

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Posts 792
Tom Reynolds | Forum Activity | Replied: Mon, May 15 2017 8:24 AM

I just checked it using this link https://vyrso.com/products/search?q=&unlocked=no&start=&sort=savings&pageSize=15 and everything looks fine. I'm not seeing any prepubs either. Perhaps it was temporary or you've got another issue.

Posts 90
Roy | Forum Activity | Replied: Mon, May 15 2017 9:51 AM

Alabama24,

I had tried a different browser (Chrome). It did not matter. I did however discover that if I was NOT signed in, it appeared to function correctly.
You are correct that it was showing pre-pubs, but ONLY when I was signed in. At this point I was not using any custom bookmarks.

If I was signed in AND added the "live Only" filter, then it would appear to function correctly, however....... I then noticed that it was working differently than from before (this current issue).

In the past, when I sorted by "Savings" it would never show the $0 items. I always thought this strange why 100% off wasn't a savings but what-ever. Now, that same sort (Savings) does show the Zero dollar items. ($0 always only showed up for me when I sorted by Price-Lowest).

It is like, instead of giving me a "Best Savings" sort, it is giving me a lowest price setting, because now it is interspersing items that are marked down to $0.99 with items that are normally priced at $0.99. (It is also mixing in some items that suppose to be free with the marked down to $0.00 items).

I would say that the sort engine is goofing up.

Tom,
I tried your link (thank you by the way).  It gave me the same thing that I was already getting. The pre-pubs showing up first if I was logged in. When I tried your link without being logged in, it worked normally.

Thank you both. I can now get back to seeing what I wanted to, (just need to make a new bookmark with added filters), but something has changed, whither with me or Vyrso. and the only thing I have changed is Signing up for Logos Now.

Blessings to you both.

Posts 24914
Forum MVP
alabama24 | Forum Activity | Replied: Mon, May 15 2017 10:07 AM

Roy:
the only thing I have changed is Signing up for Logos Now.

Whatever the issue happens to be, I am sure it is unrelated to Logos Now. I'll send an email to FL. 

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Posts 90
Roy | Forum Activity | Replied: Mon, May 15 2017 10:30 AM

Thanks!

Posts 693
LogosEmployee
Ben Amundgaard (Faithlife) | Forum Activity | Replied: Mon, May 15 2017 2:38 PM

Hi Roy,

I'm looking into this. I can't replicate the problem on my own account. I'll let you know what I find.

Thanks!

Manager, Bible Study Products Department

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