OT Bible Word Study -- Translation No Results

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Posts 34
Scott Weber | Forum Activity | Posted: Tue, May 23 2017 4:02 AM

I love the Web App and am thrilled to see the updates and improvements!

Quick Question:  While reading the OT (ESV), when I click on an English word and see the underlying Hebrew Word and then click "Word Study," I get the standard information, but "Translation" reads "No Results."  Usually, this section contains the graphic circle that shows how the word is translated in the ESV (or other versions).  This functionality is working for the Greek word studies.

Are you missing this functionality as well? 

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Seth Copeland | Forum Activity | Replied: Tue, May 23 2017 9:56 AM

Thanks for the feedback. I'm not able to reproduce right away. Could you give a specific example, and step by step instructions, or some screenshots? Does it work if you open a BWS manually and type in the reference box h:<the transliteration for the hebrew word>?

-Seth

Posts 34
Scott Weber | Forum Activity | Replied: Wed, May 24 2017 3:51 AM

Just a simple word study:  highlight an english word which then opens a tab showing info that includes the hebrew lemma.  Click the hebrew lemma and then "Word Study" on the left.  The info that then displays includes everything except the "Translation" part as I detailed above.  

Choosing the word and manually doing this from BHS yields the same result.

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Graham Criddle | Forum Activity | Replied: Wed, May 24 2017 4:19 AM

Scott Weber:
Just a simple word study:  highlight an english word which then opens a tab showing info that includes the hebrew lemma.  Click the hebrew lemma and then "Word Study" on the left.  The info that then displays includes everything except the "Translation" part as I detailed above.  

I don't see this behaviour - in the screenshow below I clicked on the word "children" in verse 2, which updated the information panel, and then clicking on the lemma pulled up the word study guide

In the BWS Translation ring - just next to where it says "Translation" at the top of the section it shows which version is being used for the translation. Mine shows "ESV". What does yours show?

Posts 34
Scott Weber | Forum Activity | Replied: Wed, May 24 2017 4:52 AM

Well, I'm glad to see it works!  This gives me hope that I have something configured wrongly.  I can do it with my downloaded Logos software, the iPad App--and even on the Web App from the NT, but can't get the OT Hebrew to do it!

Anyone have any suggestions?

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Graham Criddle | Forum Activity | Replied: Wed, May 24 2017 5:56 AM

Can you post a screenshot showing what you get?

Posts 34
Scott Weber | Forum Activity | Replied: Wed, May 24 2017 5:55 PM

Graham Criddle:

Can you post a screenshot showing what you get?

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Graham Criddle | Forum Activity | Replied: Thu, May 25 2017 12:15 AM

Thanks Scott

But I'm afraid I can;t work out why it isn't working for you.

Couple of questions:

  • What platform are you running the browser on?
  • Which browser and which version are you using?
Posts 34
Scott Weber | Forum Activity | Replied: Thu, May 25 2017 3:40 AM

Thanks Graham.  I'll take this up directly with Logos.

Posts 34
Scott Weber | Forum Activity | Replied: Sun, May 28 2017 8:51 AM

Logos technicians have confirmed that my account has this problem for some reason and they're working on a solution.

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Graham Criddle | Forum Activity | Replied: Sun, May 28 2017 8:56 AM

Hi Scott - thanks for letting us know. Hope it gets resolved soon

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