Cannot access Logos offline

Shane Robinson
Shane Robinson Member Posts: 9 ✭✭
edited November 2024 in English Forum

Trying to login to Logos offline. Usually I have two options (work offline and try again). For whatever reason, the only option I had was "try again." Reset my computer and still no "work offline" option. Any help is appreciated.

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,214

    What version of Logos? Mac or Windows?

    'Try again' would indicate a problem for which we would need logs. Can you login online?

    Dave
    ===

    Windows 11 & Android 13

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,529

    As part of the recent changes that were made to improve startup performance, the new version of the application may require you to log in successfully once with the new version before you can continue running offline. If you log in once, then restart the application, are you able to work offline?

    Andrew Batishko | Logos software developer

  • Shane Robinson
    Shane Robinson Member Posts: 9 ✭✭

    Mac OS. Logos 7.8 SR-1. Yes was able to login online (through hotspot on my phone). Problem was resolved. Thanks.

  • Shane Robinson
    Shane Robinson Member Posts: 9 ✭✭

    Thanks guys. When I restarted the application after logging in online I was able to work offline. (For some reason it didn't even give me the option; it just went straight to the home screen.)

  • Dave Hooton
    Dave Hooton MVP Posts: 36,214

    (For some reason it didn't even give me the option; it just went straight to the home screen.)

    Probably because there was no connection to the Internet?

    Dave
    ===

    Windows 11 & Android 13

  • Allan van Niekerk
    Allan van Niekerk Member Posts: 7 ✭✭
    Hi Shane. do me a favour and check - general - bob pritchett in the forum
    under Allan van Niekerk
    I have been without the option of "work offline" for almost 3 months ever since I agreed to do a trial proclaim
    The faithlife people deny there is any link
    but I believe the programmer disabled work offline when I downloade the trial priclaim ?????