Logos 7.9 Beta 3, Windows 10, "Bible" Search crashes

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This post has 7 Replies | 1 Follower

Posts 20
Jeff Meyer | Forum Activity | Posted: Tue, Aug 15 2017 6:48 PM

Not sure which update caused this, but Logos has been crashing on me every time I do a "Bible" search.  It usually returns a few results and then Logos crashes.  It happens online or offline, CTRL-Click or not.

It happens in a custom layout I have been using for literally years.  But it also happens in the default layouts as well.  I'm stumped, and I can't decipher the log...  :)

Thanks in advance for any insight!

Jeff.

UPDATE:  I just noticed I should move this to the "Beta" forum...  

=========

Here is the log:

*** Application Crash ***
Program Version: 7.9 Beta 3 (7.9.0.0008)
Windows Version: 10.0.15063.0
.NET Framework Version: 4.0.30319.42000
Time: 2017-08-15 20:19:30 -05:00 (2017-08-16T01:19:30Z)
Installed memory: 16,328 MB
Install path: D:\Logos5\System\Logos.exe
Free install space: 68,753 MB
Data path: D:\Logos5\Data\xv3g5djh.d2y
Free disk space: 68,753 MB
Temp path: C:\Users\Jeff\AppData\Local\Temp\
Free temp space: 712,645 MB

Error ID: 4829
Error detail: NullReferenceException: Object reference not set to an instance of an object.

System.NullReferenceException: Object reference not set to an instance of an object.
at LDLS4.Panels.SearchPanel.FuzzyBibleSearchResultsViewModel.<SearchWork>d__13.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1.EnumMoveNext()

Posts 26813
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Aug 15 2017 9:51 PM

Jeff Meyer:
Logos has been crashing on me every time I do a "Bible" search.

It's not crashng for me so we need some more details

  • example of a search that crashes
  • detailed logs uploaded to the forum after the crash

First enable logging and upload (using the paperclip icon) the zipped Log Files folder after the crash (don't restart Logos until you've done this).

Dave
===

Windows 10 & Android 8

Posts 2698
LogosEmployee
Andrew Batishko | Forum Activity | Replied: Wed, Aug 16 2017 8:05 AM

Thanks for the report. We'll take a look at this.

Andrew Batishko | Faithlife software developer

Posts 20
Jeff Meyer | Forum Activity | Replied: Wed, Aug 16 2017 5:11 PM

Here's the log file folder (zipped).

Thanks!

Jeff.

Posts 2698
LogosEmployee
Andrew Batishko | Forum Activity | Replied: Wed, Aug 16 2017 5:21 PM

Jeff Meyer:

Here's the log file folder (zipped).

Thanks!

Jeff.

The fix for this will ship in the next beta.

Andrew Batishko | Faithlife software developer

Posts 20
Jeff Meyer | Forum Activity | Replied: Sat, Aug 19 2017 2:13 PM

Excellent!  In the meantime, if I use a "Basic" search as follows:

"Search 'All Text' in 'ESV'"

... it's a temporary workaround.

Posts 3579
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Aug 21 2017 2:45 PM

Jeff Meyer:

Not sure which update caused this, but Logos has been crashing on me every time I do a "Bible" search.  It usually returns a few results and then Logos crashes.  It happens online or offline, CTRL-Click or not.

It happens in a custom layout I have been using for literally years.  But it also happens in the default layouts as well.  I'm stumped, and I can't decipher the log...  :)

This crash has been fixed in 7.9 Beta 4 (7.9.0.0010).

Posts 20
Jeff Meyer | Forum Activity | Replied: Tue, Aug 22 2017 3:00 PM

Awesome!  Thanks!

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