Please enable diagnostic logging and post logs in a reply to this thread after a crash - see https://www.logos.com/support/mac/report-problem for details.
Thanks Graham. I've attached the logs.
1581.LogosLogs.mattjarka.20170921-071150.zip
According to the error log file you are missing a required DLL file
Error ID: 6037Error detail: DllNotFoundException: libLibronix.DigitalLibrary.Logos.dylib
System.DllNotFoundException: libLibronix.DigitalLibrary.Logos.dylib
This is typically in Applications/Logos.app/Contents/MacOS/lib/libLibronix.DigitalLibrary.Logos.dylib
If this were Windows I would recommend repairing the installation but I don't know the equivalent on Mac.
You could try reinstalling the app from the download link at https://www.logos.com/install or hopefully a more Mac-knowledgeable person will comment.
Also the Logos.log file - which might have more information - is very old. Is there a more recent one?
Thanks Graham; I appreciate it. I figured the app was corrupted after the crash during the background app install. The log files are generated automatically by the utility, so I'll assume there isn't a new version. Ive contemplated attempting a reinstall over the top. Hopefully I won't have to setup Logos 7 settings and layouts from scratch.
I am impressed! I renamed the corrupted version of "Logos Bible Software 7" in the "Applications" folder to keep intact as an archive, downloaded the latest Logos 7.9 dmg install file, installed Logos, started the app, signed in, and voila, everything was exactly as I left it. This process could not have been more flawless.
Does anyone know how this appreciation can be shared with the Logos Software Development Team?
Matt Jarka:I am impressed! I renamed the corrupted version of "Logos Bible Software 7" in the "Applications" folder to keep intact as an archive, downloaded the latest Logos 7.9 dmg install file, installed Logos, started the app, signed in, and voila, everything was exactly as I left it. This process could not have been more flawless.
Glad to hear you have it working again
Matt Jarka:Does anyone know how this appreciation can be shared with the Logos Software Development Team?
Hopefully someone from the team will see this thread
Matt Jarka: I am impressed! I renamed the corrupted version of "Logos Bible Software 7" in the "Applications" folder to keep intact as an archive, downloaded the latest Logos 7.9 dmg install file, installed Logos, started the app, signed in, and voila, everything was exactly as I left it. This process could not have been more flawless. Does anyone know how this appreciation can be shared with the Logos Software Development Team?
Hi Matt,
I'm sorry you had problems, but I'm glad you were able to get up and running. I will pass your words onto the rest of the Desktop Team.
How to Enable and Submit Log Files
While some level of software problems are inevitable with any product (just like like death and taxes), its the recovery from those problems that can separate one product from another. Thanks for passing along my appreciation to the Desktop Team.