Books did not download

Hi Michael,

Have you tried typing (without quotes) "Update Resources" in the command line (that is the one with the magnifying glass beside it.

When you type it in you should see some options start to drop down - click on Update Resources and see what happens.

Tootle pip

Mike

https://community.logos.com/discussion/comment/115447#Comment_115447

Mike - I did that and it shows that it is checking for updates and then just stops. I thought that it might be working behind the scenes and uploading some other resources - but, up to now nothing new has been added.

Thomas Ball

https://community.logos.com/discussion/comment/115456#Comment_115456

Michael:

Forgive me but I want to confirm it did not. Have you looked in the Library pane to see if any of the books might have downloaded? Not everyone expects the same items to be obviously visible and I want to make sure they really aren't there rather than you just not seeing how to get to them quite yet. If you get to what I'm talking about and still do not see any books confirm for me the version of the Alpha, it should be 17. If it is, and still no books, could you take logs for me and post them? There is a link in my signature that will direct you to a post with instructions.

https://community.logos.com/discussion/comment/115482#Comment_115482

Tommy - Thanks for your post. There are some books available, but, Logos did not download the books that I have purchased. I can see the following books: Catholic Lectionary, Christian Worship Three Year Lectionary, Collins Thesaurus of the Bible, Concise Dictionary of the Words in the Greek Test and the Hebrew Bible, God's Word translation, The Holy Bible, from the Latin Vulgate, KJV, Lexham English Bible, NAS, NAS 1995 update, NIV, and the United Methodist Lectionary.

What did not download that I have purchased separately are: Synonyms of the New Testament, Dictionary of Deities and Demons in the Bible, Theological Lexicon of the New Testament (3 Vols.)

Yes, I can take logs. Thanks for any help! Mike

https://community.logos.com/discussion/comment/115482#Comment_115482

Tommy - Could you be more specific about the instructions for taking logs. I clicked on your name, but, did not see any directions on posting.

Thomas Ball

https://community.logos.com/discussion/comment/115500#Comment_115500

Michael:

The link is in my signature (below this message) where it says "How to report bugs."

https://community.logos.com/discussion/comment/115503#Comment_115503

Tommy - Since shutting down and reopening Logos 4 with the logging file change, there is now a small icon with a cross on it that says that it is downloading updates. Do I need to do something else, or should I just let it keep downloading and see what it does?

https://community.logos.com/discussion/comment/115510#Comment_115510

count your blessings and hope for the best - let it run its course

tootle pip

Mike

Thomas Ball

https://community.logos.com/discussion/comment/115520#Comment_115520

count your blessings and hope for the best - let it run its course

tootle pip

Mike

Agreed.

Jack Caviness

I have a Mac.

Michael

Others have answered your download question.I wanted to add a caution. It is not safe to use your email address as your display name. Spammers troll through public forums looking for new addresses to antagonize. See http://wiki.logos.com/Changing_Forum_Display_Name

https://community.logos.com/discussion/comment/115570#Comment_115570

Jack, Thank you for the heads up! I believe that I have been able to change that. I will see with this post.

Mike

https://community.logos.com/discussion/comment/115733#Comment_115733

Let me try that again to see if the changes worked.

Jack Caviness

https://community.logos.com/discussion/comment/115736#Comment_115736

et me try that again to see if the changes worked.

You must be missing a step somewhere. When you get it changed, you will not need to post to check. All your posts will change to the new display name.

https://community.logos.com/discussion/comment/115911#Comment_115911

I am not sure what else to do. I changed the name and clicked on Save Changes. It shows that the change has been made, but, it keeps appearing the same as before.

Mike

https://community.logos.com/discussion/comment/115917#Comment_115917

The link that Jack sent you refers to a two stage process have you completed both stages?

tootle pip

Mike

https://community.logos.com/discussion/comment/115926#Comment_115926

Thanks everyone for your help. I am still learning this new Logos system for MAC.

Mike

Jack Caviness

https://community.logos.com/discussion/comment/115932#Comment_115932

I am still learning this new Logos system for MAC.

I am pleased to see that you have now been successful in changing your display name. I had forgotten that it takes a few minutes for the changes to appear on the forum. Perhaps that is what happened here.

Feel free to ask for assistance anytime and for any reason. There are many here who are eager to help.

https://community.logos.com/discussion/comment/115999#Comment_115999

Hi Filesmk1

Just so that it is not lost in the other posts ...

Did you ever find your book/s?

Tootle pip

Mike

https://community.logos.com/discussion/comment/116001#Comment_116001

Yes, when I performed one of the logging procedures all of a sudden it started downloading all my books. They are all there! Thanks,

Mike

https://community.logos.com/discussion/comment/116012#Comment_116012

Hi Logos Family,

I am also having issue downloading two books I purchased yesterday. The books downloaded to my PC last night but they will not download to my MACBook Pro. I tried 'Update' and 'Update Resources' and none of these command will download the two books I am missings. I restarted my logos application several times and nothing gets downloaded. I also tried restarting my MACBook and launching logos after the restart and the logos application still doesn't download my books. Any help will be greatly appreciated.

Thanks!

Moises Rivera

JT (alabama24)

https://community.logos.com/discussion/comment/337844#Comment_337844

I tried 'Update'

The command is update now . Restarting Logos, however, should have done the trick.

https://community.logos.com/discussion/comment/337851#Comment_337851

I just tried 'update now' and still nothing. I am going to reboot my MAC for the second time to see what happens.

-Moises

JT (alabama24)

https://community.logos.com/discussion/comment/337859#Comment_337859

What version of Logos are you running?

https://community.logos.com/discussion/comment/337881#Comment_337881

Logos Bible Software 4.5 SR-5 (4.50.0.1893)

JT (alabama24)

https://community.logos.com/discussion/comment/337904#Comment_337904

I assume no luck with the restart. Since you are on the Stable channel, I would suggest that you call customer service.