Free book not free

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fgh | Forum Activity | Posted: Sun, Oct 1 2017 4:45 PM

The free Anchor volume still costs $53.99 if you try to get it from the Verbum site. I would guess the other two are wrong as well, but I haven't checked.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

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Jonathan Pitts | Forum Activity | Replied: Sun, Oct 1 2017 5:43 PM

I certainly got it free, following the links here:

https://www.logos.com/free-book-of-the-month 

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Bruce Dunning | Forum Activity | Replied: Sun, Oct 1 2017 5:49 PM

fgh:
The free Anchor volume still costs $53.99 if you try to get it from the Verbum site.

I don't usually purchase from the Verbum store. Are you usually able to get the Logos free book from the Verbum store?

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Posts 8893
fgh | Forum Activity | Replied: Mon, Oct 2 2017 8:32 AM

Jonathan Pitts:

I certainly got it free, following the links here:

https://www.logos.com/free-book-of-the-month 

So did I. That wasn't the issue.

Bruce Dunning:
Are you usually able to get the Logos free book from the Verbum store?

Of course! Just as you can get the Verbum free book from the Logos site.

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

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Celeste Fiorillo | Forum Activity | Replied: Mon, Oct 2 2017 9:36 AM

The free books are now available across storefronts. Thanks for asking about it! 

Posts 8893
fgh | Forum Activity | Replied: Mon, Oct 2 2017 10:39 AM

Thanks, but this has me worried. I assumed prices were kept in a central database and could be trusted to be the same on all sites. But if the free book can have the wrong price, how can I trust that other books have the correct price and can't be found cheaper on another site? Do I have to check every book on all possible sites before I buy?

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 266
LogosEmployee
Celeste Fiorillo | Forum Activity | Replied: Mon, Oct 2 2017 12:53 PM

Your concern is understandable, and I'm sorry for the confusion. This isn't something you should worry about in the future, though. We do have a central database for our pricing.

We made a mistake in how we set up the discount for this month's Free Book of the Month and accidentally restricted it to Logos.com only. That is not how we set up product-specific discounts, and wouldn't apply to other products. 

Apologies again, and let me know if you have any questions. 

Posts 4885
David Paul | Forum Activity | Replied: Mon, Oct 2 2017 1:25 PM

I'm sorry, Celeste & FL, but this was too nicely teed up to not take a swing...

FL: "No worries! The problem wasn't an issue of system design; it was just human error...so it will never happen again!" Stick out tongue

Riiiiiiigghht...

Posts 2766
Erwin Stull, Sr. | Forum Activity | Replied: Mon, Oct 2 2017 1:35 PM

They may have been experimenting with a way to keep the store offerings separate. Earlier (yesterday), I noticed that the $1.99 book from Verbum was not available for $1.99 on Logos.

It is a big benefit for me to purchase from 1 site with 1 order because my CC/Debit charges me $1.00 per transaction, so if I get 2 books (1 from Logos and 1 from Verbum), it will cost me $2.00 just to purchase as opposed to $1.00. The same goes with Vyrso books, but I haven't found a way around buying a Vyrso book on Logos (or vice versa).

Posts 266
LogosEmployee
Celeste Fiorillo | Forum Activity | Replied: Mon, Oct 2 2017 2:42 PM

David Paul:

I'm sorry, Celeste & FL, but this was too nicely teed up to not take a swing...

FL: "No worries! The problem wasn't an issue of system design; it was just human error...so it will never happen again!" Stick out tongue

Riiiiiiigghht...

I deserved that. Smile

You're right that I can't guarantee that human error will never happen again (wouldn't that make my whole life easier!). 

What I hoped to confirm is that we don't have separate pricing databases connected to our various sites. I want to do my best to put your concerns at ease, so I just went through and audited all of our existing discounts to make sure they were set up correctly (and they were all correct!). Smile

Thanks for the feedback - we're always seeking to improve our systems and processes. 

Posts 2538
Jan Krohn | Forum Activity | Replied: Mon, Oct 2 2017 3:29 PM

Erwin Stull, Sr.:
It is a big benefit for me to purchase from 1 site with 1 order because my CC/Debit charges me $1.00 per transaction, so if I get 2 books (1 from Logos and 1 from Verbum), it will cost me $2.00 just to purchase as opposed to $1.00. The same goes with Vyrso books, but I haven't found a way around buying a Vyrso book on Logos (or vice versa).

How about using the book cache?

https://www.logos.com/book-cache

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
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