Black home screen

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Posts 17
Rob Poelking | Forum Activity | Posted: Tue, Nov 7 2017 4:09 AM

I don't know what is going on but the last few times I've opened Logos, the home screen is black. No other functionality is affected. Please help.

Posts 29489
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Nov 7 2017 4:25 AM

We would need to know More details. What operating system are you on? Which specific version of the engine are you using? Can you post logs? See my signature line

macOS, iOS & iPadOS | Logs |  Install

Posts 17
Rob Poelking | Forum Activity | Replied: Tue, Nov 7 2017 4:38 AM

2185.LogosLogs.rpoelking.20171107-073503.zipv 7.9.0.0021 on Mac 10.10. Logs attached.

Posts 29489
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Nov 7 2017 7:31 AM

Rob Poelking:
7.9.0.0021

The current stable version is 7.10. Please update, restart your computer, and let us know if that solved the problem. If you are unable to update via the normal means, please download and install the engine manually (see links in my signature line). 

Rob Poelking:
Mac 10.10

Your logs indicate 10.12... For other users, or if you have another computer running 10.10... FL will be dropping support for 10.10 in the near future. 

macOS, iOS & iPadOS | Logs |  Install

Posts 17
Rob Poelking | Forum Activity | Replied: Wed, Nov 8 2017 3:47 AM

That fixed it. Interesting though, I had to do a download and install. When I said to check for updates, it kept saying no updates were available. 

Thank you for your help. 

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