Unable to launch Logos 7 in Windows 10

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This post has 3 Replies | 1 Follower

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Mervin Walton | Forum Activity | Posted: Thu, Nov 16 2017 4:20 PM

I've been able to use Logos 7 in Windows 10 since June without problems but today I got an error "This app can't run on your PC.To find a version for your PC check with your software publisher".  I changed the user account control (turned it off) as suggested by Logos support but that didn't help. Has anyone else had his problem?

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LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, Nov 16 2017 4:48 PM

Hi Mervin,

I'm sorry you are having problems with Logos. Could you provide a screenshot of the error message you are getting?

Thank You,

Philana

Posts 2
Mervin Walton | Forum Activity | Replied: Fri, Nov 17 2017 4:25 PM

A quick update! Logos 7 is working now after I got advice from Logos Customer Support. I went into control panel/uninstall and right clicked on Logos 7 and clicked Repair. That took care of the problem.

Posts 1880
Philana Crouch | Forum Activity | Replied: Mon, Nov 20 2017 1:54 PM

Mervin Walton:

A quick update! Logos 7 is working now after I got advice from Logos Customer Support. I went into control panel/uninstall and right clicked on Logos 7 and clicked Repair. That took care of the problem.

Glad it's working!

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