book loading on IPhone but not laptop

Page 1 of 1 (6 items)
This post has 5 Replies | 1 Follower

Posts 135
Gene Britton | Forum Activity | Posted: Thu, Nov 30 2017 3:56 PM

Downloaded book it shows on Iphone but not laptop.  

Posts 29377
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Nov 30 2017 5:17 PM

Which book? Which specific version of the engine? Have logs? 

macOS, iOS & iPadOS | Logs |  Install

Posts 11433
DMB | Forum Activity | Replied: Thu, Nov 30 2017 6:28 PM

I don't know what happened, but not too far back, they reversed who got downloaded. Used to, it was hard to get an ios download, and the desktop was quick. Now, just tonight, ios was instant (yea!!!), but the desktop, I need to re-start over and over, to get a download. My little world.

"God will save his fallen angels and their broken wings He'll mend."

Posts 135
Gene Britton | Forum Activity | Replied: Thu, Nov 30 2017 7:10 PM

Thanks Denise,

I got my book on the 6th restart.  

Posts 29377
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Nov 30 2017 8:15 PM

Gene Britton:
7.9

The current version of the app is 7.11.0.0023. Please update the engine, then run the "update resources" command. If after a restart the book does not appear, please post logs. 

EDIT: For some reason your reply didn't appear for me. Glad you have it working, but you should update your engine. 

macOS, iOS & iPadOS | Logs |  Install

Page 1 of 1 (6 items) | RSS